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Restaurant Industry Trends: 20 People We Follow on Twitter

June 1, 2015

From chefs to CMO’s, some of our favorite follows on Twitter in restaurant marketing and technology represent a wide range of backgrounds and specialties. They all have one thing in common though: great Twitter content that keeps us up to speed on the restaurant industry trends and topics we need to know. Read Entire Article

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After Successful Test, The Melting Pot To Introduce NorthStar Tablet-Based Ordering Nationwide: Restaurant Magazine

May 13, 2015

Technology Will Improve Guest Experience and Restaurant Operations The Melting Pot Restaurants Inc., the premier fondue restaurant franchise and the No. 1 casual dining restaurant in the 2015 Nation’s Restaurant News Consumer Picks rankings, today announced plans to introduce NorthStar Order Entry, the innovative tablet-based omni-channel ordering system developed by Custom Business Solutions, Inc. (CBS), in all of its more
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The Melting Pot to Introduce Tablet Ordering Nationwide: Full Service Restaurants

May 13, 2015

The Melting Pot Restaurants announced plans to introduce NorthStar Order Entry, the innovative tablet-based omni-channel ordering system developed by Custom Business Solutions (CBS), in all of its more than 125 U.S. restaurants, as well as some international locations. The announcement follows a test phase in several company-owned and franchised locations where use of the cloud-based POS tablet software system from
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The Melting Pot To Introduce NorthStar Order Entry

May 13, 2015

The Melting Pot Restaurants Inc., the premier fondue restaurant franchise and the No. 1 casual dining restaurant in the 2015 Nation’s Restaurant News Consumer Picks rankings, today announced plans to introduce NorthStar Order Entry, the innovative tablet-based omni-channel ordering system developed by Custom Business Solutions, Inc. (CBS), in all of its more than 125 U.S. restaurants, as well as some
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Top Hospitality Trends: A Table For Six

May 5, 2015

This may be the ideal time to sell technology solutions to restaurants. According to VSR’s sister publication Hospitality Technology’s (HT) fresh-off-the-press 2015 Restaurant Technology Study (RTS), restaurant IT budgets are on the rise, with nearly half of the restaurants surveyed expecting to spend more on tech in 2015 than in 2014. Moreover, the same restaurants are not planning to add
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Create a VAR/ISV Partnership that Performs

May 5, 2015

It sounds so great on paper. ISVs are heads-down making their product be the best it can be, while solution providers are out there understanding individual businesses, matching needs to products and developing trust and rapport with customers. Each makes the other successful. But it doesn’t always work out that way. Channel conflict, miscommunication, skepticism and lack of commitment often
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5 Point of Sale Tech Demos, Direct from MURTEC

April 8, 2015

Lauded as the gold standard for restaurant technology insight offering both compelling sessions and top-notch networking opportunities, the 20th installment of MURTEC did not disappoint. In addition to the invaluable opportunities for one-on-one networking with industry peers, the event also afforded up-close-and-personal glimpses of the latest technologies being offered to streamline restaurant operations. Here technology experts from sponsoring companies highlight
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News & Events

  • Michael Crouse Joins Custom Business Solutions as Director of Channel Sales for its Growing Compass Reseller Network (IRVINE, CA) Jan. 25, 2018 – Custom Business Solutions (CBS), developers of NorthStar, the restaurant industry’s first iPad-based cloud Point of Sale System, today announces that Michael Crouse has joined the company as director of channel sales. Crouse will be responsible for the continued development, management and expansion of the CBS Compass Dealer Network, which was developed to fulfill the growing demand for its NorthStar point of sale software. This dealership network is expected to double in size over the next two years, tapping the expertise of the nation’s leading technology solution providers for the hospitality and retail industry. First developed for the restaurant industry nearly seven years ago, NorthStar Order Entry provides an omnichannel system for guests and servers to more efficiently order while managing security, improving speed of service and enhancing the guest experience with better service, all managed from the cloud. Crouse joins the company after more than 20 years in sales with various technology companies including Ingram Micro. “We are pleased to add Michael to the CBS team, and know his expertise in channel sales will further propel NorthStar in the hospitality, restaurant, foodservice and entertainment industry,” said Art Julian, CEO of Custom Business Solutions. As a reseller for more than two decades, CBS knows what it takes to deliver value and results in the reseller channel. The company is looking for regional resellers with technical expertise and a track record of positively serving customers in the hospitality industry. These resellers would work directly with regional restaurant brands that would benefit from the easy to install and user-friendly NorthStar system and its data analytics capabilities. About Custom Business Solutions Since 1994, the advanced software solutions offered by Custom Business Solutions have helped numerous hospitality professionals to operate their businesses more profitably. Restaurant operators and their guests have benefited from CBS’s NorthStar suite of products that enhance the dining experiences. CBS also offers a range of support services such as after-hours help desk capabilities. Custom Business Solutions, Inc. is headquartered in Irvine, CA with offices throughout the Western United States.
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