IMPROVED GUEST EXPERIENCE FOR JOHNNY CARINO’S WITH INTEGRATION OF MIRUS REPORTING SOFTWARE WITH CBS NORTHSTAR POS

Mirus and Custom Business Solutions have teamed up to provide Fired Up, Inc.’s Johnny Carino’s restaurant with an integrated system that combines Mirus’ reporting modules and NorthStar Order Entry point-of-sale system.

The partnership was developed to assist Johnny Carino’s improve the guest experience with a NorthStar mobile ordering solution while maintaining the reporting capabilities of Mirus. The integration allows the Johnny Carino’s to continuously monitor daily POS activity to identity profit-building opportunities throughout the day.

“The ability to have our business intelligence tool speak directly and seamlessly to our POS system is no longer a luxury, but a necessity. Mirus and NorthStar helped us achieve just that. The process of integrating these systems was smooth and completed on time,” said Rick Baker, Director of Operation Services for Fired Up, Inc. “As a company, we are stronger and more agile with our new reporting capabilities.”

“Multi-unit operators like Carino’s are continually searching for tools to give them an advantage. The process of integrating these tools should not be a hassle. That’s why we give our clients the freedom to choose the solutions that serve them best. We are thrilled that the Johnny Carino’s team brought CBS and Mirus together,” Dave Bennett, CEO of Mirus Restaurant Solutions.

“The Mirus system helps Johnny Carino’s turn the NorthStar POS data into sales dollars. This is the ultimate goal of technology for every restaurant operator. We’re pleased to be part of Johnny Carino’s technology team with Mirus,” added Art Julian, CEO of Custom Business Solutions.

Fired Up, Inc.

Fired Up, Inc. operates and franchises 100 authentic Italian casual dining restaurants that serve flavorful original dishes with Italian hospitality.

For more information, visit www.carinos.com

About Mirus

Mirus provides decision makers across operations, finance and marketing with actionable intelligence. Our analytic solutions leverage data to measure and improve restaurant performance. Headquartered in Houston, Texas, Mirus is a recognized leader in restaurant performance management.

For more information, visit www.mirus.com

About Custom Business Solutions

Since 1994, the advanced software solutions offered by Custom Business Solutions have helped numerous hospitality professionals to operate their businesses more profitably. Restaurant operators and their guests have benefited from CBS’s NorthStar suite of products that enhance the dining experiences. CBS also offers a range of support services such as after-hours help desk capabilities. Custom Business Solutions, Inc. is headquartered in Irvine, CA with offices throughout the Western United States.

For more information, visit www.cbsnorthstar.com

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News & Events

  • Michael Crouse Joins Custom Business Solutions as Director of Channel Sales for its Growing Compass Reseller Network (IRVINE, CA) Jan. 25, 2018 – Custom Business Solutions (CBS), developers of NorthStar, the restaurant industry’s first iPad-based cloud Point of Sale System, today announces that Michael Crouse has joined the company as director of channel sales. Crouse will be responsible for the continued development, management and expansion of the CBS Compass Dealer Network, which was developed to fulfill the growing demand for its NorthStar point of sale software. This dealership network is expected to double in size over the next two years, tapping the expertise of the nation’s leading technology solution providers for the hospitality and retail industry. First developed for the restaurant industry nearly seven years ago, NorthStar Order Entry provides an omnichannel system for guests and servers to more efficiently order while managing security, improving speed of service and enhancing the guest experience with better service, all managed from the cloud. Crouse joins the company after more than 20 years in sales with various technology companies including Ingram Micro. “We are pleased to add Michael to the CBS team, and know his expertise in channel sales will further propel NorthStar in the hospitality, restaurant, foodservice and entertainment industry,” said Art Julian, CEO of Custom Business Solutions. As a reseller for more than two decades, CBS knows what it takes to deliver value and results in the reseller channel. The company is looking for regional resellers with technical expertise and a track record of positively serving customers in the hospitality industry. These resellers would work directly with regional restaurant brands that would benefit from the easy to install and user-friendly NorthStar system and its data analytics capabilities. About Custom Business Solutions Since 1994, the advanced software solutions offered by Custom Business Solutions have helped numerous hospitality professionals to operate their businesses more profitably. Restaurant operators and their guests have benefited from CBS’s NorthStar suite of products that enhance the dining experiences. CBS also offers a range of support services such as after-hours help desk capabilities. Custom Business Solutions, Inc. is headquartered in Irvine, CA with offices throughout the Western United States.
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