POS Tablet Ordering (at the table)

Empower your guests to shape an unforgettable experience.

Everyone knows that the experience is critical in your restaurant. Long wait times, poor service, and incorrect orders can lead to unhappy guests… And unhappy guests are not good for business. By implementing NorthStar Order Entry at your tables, you can all but eliminate these risks as the guests craft the exact experience they want in your restaurant.

IMG_6151In less than 1 minute, guests can use the iPad at the table to start their order. From there, your guests will be able to order drinks and appetizers, view your menu items with brilliant, compelling images, modify their order to their liking, and send the order to the kitchen. No more waiting for a server that never seems to come around when you need them.

While guests wait, they have the opportunity to pay a small fee to play games, silencing the most unruly of children. This POS tablet system provides a more peaceful experience for parents and those guests that need to pass the time with some brain teasers or trivia. And when they’re done, guests can securely pay at the table with a credit card when they are ready to leave.

And the best part of it all – since it’s native to your POS platform, all the sales data, loyalty, and data are collected on the cloud and available in real time from the same online location!

The NorthStar POS Tablet creates the ultimate dining experience for your guests while decreasing the time for each table turn. This means more guests with a better experience!

 Guest Ordering Mode Features Include

  • Customer quickly orders for themselves at table
  • Take secure, encrypted payments at the table
  • Signature capture on Screen
  • Customer can split checks or split payments
  • Email receipt for email capture
  • Pop-up suggestions to capture upsell opportunities
  • Intuitive drag-and-drop capabilities
  • Fully managed from one online location
  • One in the same as your POS! No hassle to implement.
  • Much More!

Get your guests ordering and paying today!

Get Started!


Want to know more about NorthStar products and services?

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News & Events

  • AfterWords Partners with Custom Business Solutions to Officially Debut New Customer Engagement Software at National Restaurant Association Show (National Restaurant Association, Chicago – Booth #6067) May 18, 2017 – AfterWords announced today that it is partnering with Custom Business Solutions to officially debut its new Intelligent Customer Engagement software at the upcoming National Restaurant Association show in Chicago. AfterWords helps service driven companies gain a complete picture of their customers’ perceptions through multi-dimensional surveys that track transactions, loyalty, and the guest experience. The new software leverages data to improve the customer experience, increase sales, and profitability. In partnering with Custom Business Solutions, developers of the hospitality industry’s first omni-channel, cloud-based point of sale system, NorthStar, show attendees will be able to see AfterWords working in real-time on a point of sale system. Using relevant and specific questions about the customer experience, AfterWords produces perception and loyalty indexes to deliver actionable data to operators. Built into the system are a variety of customer recovery tools to enable managers to address issues in real-time. The AfterWords patent-pending process provides more relevant data, with less survey abandonment, and provides actionable insights. “AfterWords is dedicated to helping operators gain better insight into customer engagement to help them be more profitable and successful. We are excited share the extensive capabilities of our new software on the NorthStar POS system at the NRA Show,” said Drew Peloubet, CEO of AfterWords.  “This partnership will demonstrate to operators the possibilities and potential for growing their business with AfterWords.” “NorthStar’s omni-channel cloud-based platform allows restaurant and hospitality professionals to seamlessly layer business intelligence tools like AfterWords, giving operators a complete toolkit for improved operations and success,” said Custom Business Solutions CEO Art Julian. “AfterWords showcases the great possibilities in customer engagement and we are excited to demonstrate these two systems that maximize the guest experience.” About Custom Business Solutions Since 1994, the advanced software solutions offered by Custom Business Solutions have helped numerous hospitality professionals to operate their businesses more profitably. Restaurant operators and their guests have benefited from CBS’s NorthStar suite of products that enhance the dining experiences. CBS also offers a range of support services such as after-hours help desk capabilities. Custom Business Solutions, Inc. is headquartered in Irvine, CA with offices throughout the Western United States. For more information, visit www.cbsnorthstar.com. About AfterWords AfterWords is an intelligent customer engagement and survey system that delivers uses transactional history and customer feedback to create actionable data to improve operations, sales and profitability.  AfterWords’ patent pending process provides more relevant data, results in less survey abandonment, and provides actionable Insights. AfterWords was developed with industry experts and university professors, and has recently completed a pilot rollout with a major hospitality franchise. Discover what your customers really think using AfterWords. For more information, visit www.surveyafterwords.com.
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