Thank you for your partnership inquiry.

 

We’re humbled you see enough value in NorthStar to integrate to our platform. I wanted to share this email with you to let you know about next steps and generally how the process works.

First, the easiest way to integrate to NorthStar is to have a mutual client (or prospect) that requests the integration. Once we have established a need for the integration, we can proceed with the integration.

We will need a mutual NDA signed and sent back. Please fill out the form by clicking here.

NorthStar is proud to offer a published API for data output. Please contact your sales person or implementation representative and we can provide the necessary API documentation for your team to receive data.

If you a loyalty provider: please provide documentation of what the necessary changes would be to incorporate your software. Most times, loyalty integrations require direct integrations that result in changes to the UI. When we receive your request, we can provide the necessary information on how the interface will work.

If you are a web ordering solution: NorthStar has a published API to our solution. Please contact your sales person or implementation representative and we can provide the necessary information.

If you are a hardware provider or manufacturer: NorthStar certifies or integrates hardware based on our clients’ or resellers’ needs. If one of our clients or resellers are interested in utilizing your hardware and wishes to have it certified, CBS will need the equipment in our Irvine offices for no less than thirty (30) days. During this time, we will certify that the hardware will work with the NorthStar platform. If the client or reseller wishes to do their own certification, CBS reserves the right to charge additional fees for supporting any bugs or errors within the hardware interface.

There are no annual fees for the software interface to the client or to NorthStar. CBS reserves the right to change this at any time in the future. We also reserve the right to charge for the interface work to be completed.

In all cases, we request the following information to begin work on the interface:

  • Client considering or requesting the interface
  • Exact needs of the interface
  • Proposed timeline for interface needs and estimated go-live date

For more information, please email info@cbsnorthstar.com. Thank you for your inquiry and we look forward to working with you soon!


Want to know more about NorthStar products and services?

Request a Live Demo

News & Events

  • Michael Crouse Joins Custom Business Solutions as Director of Channel Sales for its Growing Compass Reseller Network (IRVINE, CA) Jan. 25, 2018 – Custom Business Solutions (CBS), developers of NorthStar, the restaurant industry’s first iPad-based cloud Point of Sale System, today announces that Michael Crouse has joined the company as director of channel sales. Crouse will be responsible for the continued development, management and expansion of the CBS Compass Dealer Network, which was developed to fulfill the growing demand for its NorthStar point of sale software. This dealership network is expected to double in size over the next two years, tapping the expertise of the nation’s leading technology solution providers for the hospitality and retail industry. First developed for the restaurant industry nearly seven years ago, NorthStar Order Entry provides an omnichannel system for guests and servers to more efficiently order while managing security, improving speed of service and enhancing the guest experience with better service, all managed from the cloud. Crouse joins the company after more than 20 years in sales with various technology companies including Ingram Micro. “We are pleased to add Michael to the CBS team, and know his expertise in channel sales will further propel NorthStar in the hospitality, restaurant, foodservice and entertainment industry,” said Art Julian, CEO of Custom Business Solutions. As a reseller for more than two decades, CBS knows what it takes to deliver value and results in the reseller channel. The company is looking for regional resellers with technical expertise and a track record of positively serving customers in the hospitality industry. These resellers would work directly with regional restaurant brands that would benefit from the easy to install and user-friendly NorthStar system and its data analytics capabilities. About Custom Business Solutions Since 1994, the advanced software solutions offered by Custom Business Solutions have helped numerous hospitality professionals to operate their businesses more profitably. Restaurant operators and their guests have benefited from CBS’s NorthStar suite of products that enhance the dining experiences. CBS also offers a range of support services such as after-hours help desk capabilities. Custom Business Solutions, Inc. is headquartered in Irvine, CA with offices throughout the Western United States.
World View
Monitor all of your active locations and vitals on a single page.

Find the problem, before it's a problem.
Find out how
Recipe Viewer
Manage recipes, replace training manuals, and update communication.

All from one location,
safe and secure.
Find out how
Free Podcast!
Don't miss out as The Restaurant Technology Guys review and discuss everything you need to know. From NRA to MURTEC and the tech in-between.
Tune in Now!
Real Time Web Analytics