CBS maintenance contract servicesProject Management

You demand the best.

And you get it with CBS. You are assigned a dedicated project manager who understands your business and manages your account, making sure your systems are measurable, actionable, and achievable. We’ve got it all covered from timelines, to system staging and configuration, to coordinating additional resources, to custom integrations, to installation, training, and ongoing support.

Custom Software Development

Built by restaurateurs for restaurateurs.

We have a long and successful history of working with our restaurant partners to create innovative solutions that meet the strategic needs of the restaurant industry. A competitive advantage that is passed on to you. Our experienced team of developers is relentless, with the expertise and vision to discover and meet your most demanding challenges.

  • Microsoft .NET Development Tools
  • Apple iOS Development
  • SQL and Reporting Services
  • Custom Reporting, Applications, and WebApps

 

vITals: CBS’s IT Managed Services

An experienced team to support your infrastructure.

Anyone doing businesses knows that computers and IT are critical to your company’s mission. So why is it that IT is often one of the most underserved departments in many of the businesses we encounter?

Custom Business Solutions is more than just a restaurant technology company. In fact, we’ve helped many of our largest partners implement, monitor, and grow their IT departments and we want to do the same for your business. Whether it’s desktops, network and server configuration, phone systems, or integrating new technology into your workflow, CBS can help.

Total IT Management

IT management is often seen as a drain on resources, time, and sanity. Many IT professionals are in need of some help – and that’s where CBS comes in. With CBS vITals, your full IT solution is just a click or call away. CBS can manage, maintain, and support your entire IT infrastructure.

For one convenient monthly fee, CBS can provide unlimited access to IT services like:

  • Manage and monitor desktops, servers and networks
  • Back up servers and workstations
  • Install and manage firewalls
  • Install, manage, and monitor security (anti-spyware/malware software and updates)
  • Install and manage software updates and patches
  • Host your email or VoIP phone system
  • Provide 24/7/365 IT support with the award-winning CBS Support Team
  • And more!

CBS vITals automatically comes with the peace of mind of having an experienced IT team with over two decades of IT experience. If you’re ready to get the most out of your IT department – saving time and money and preserving your sanity – contact us today.

IT Managed Services CBS
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News & Events

  • AfterWords Partners with Custom Business Solutions to Officially Debut New Customer Engagement Software at National Restaurant Association Show (National Restaurant Association, Chicago – Booth #6067) May 18, 2017 – AfterWords announced today that it is partnering with Custom Business Solutions to officially debut its new Intelligent Customer Engagement software at the upcoming National Restaurant Association show in Chicago. AfterWords helps service driven companies gain a complete picture of their customers’ perceptions through multi-dimensional surveys that track transactions, loyalty, and the guest experience. The new software leverages data to improve the customer experience, increase sales, and profitability. In partnering with Custom Business Solutions, developers of the hospitality industry’s first omni-channel, cloud-based point of sale system, NorthStar, show attendees will be able to see AfterWords working in real-time on a point of sale system. Using relevant and specific questions about the customer experience, AfterWords produces perception and loyalty indexes to deliver actionable data to operators. Built into the system are a variety of customer recovery tools to enable managers to address issues in real-time. The AfterWords patent-pending process provides more relevant data, with less survey abandonment, and provides actionable insights. “AfterWords is dedicated to helping operators gain better insight into customer engagement to help them be more profitable and successful. We are excited share the extensive capabilities of our new software on the NorthStar POS system at the NRA Show,” said Drew Peloubet, CEO of AfterWords.  “This partnership will demonstrate to operators the possibilities and potential for growing their business with AfterWords.” “NorthStar’s omni-channel cloud-based platform allows restaurant and hospitality professionals to seamlessly layer business intelligence tools like AfterWords, giving operators a complete toolkit for improved operations and success,” said Custom Business Solutions CEO Art Julian. “AfterWords showcases the great possibilities in customer engagement and we are excited to demonstrate these two systems that maximize the guest experience.” About Custom Business Solutions Since 1994, the advanced software solutions offered by Custom Business Solutions have helped numerous hospitality professionals to operate their businesses more profitably. Restaurant operators and their guests have benefited from CBS’s NorthStar suite of products that enhance the dining experiences. CBS also offers a range of support services such as after-hours help desk capabilities. Custom Business Solutions, Inc. is headquartered in Irvine, CA with offices throughout the Western United States. For more information, visit www.cbsnorthstar.com. About AfterWords AfterWords is an intelligent customer engagement and survey system that delivers uses transactional history and customer feedback to create actionable data to improve operations, sales and profitability.  AfterWords’ patent pending process provides more relevant data, results in less survey abandonment, and provides actionable Insights. AfterWords was developed with industry experts and university professors, and has recently completed a pilot rollout with a major hospitality franchise. Discover what your customers really think using AfterWords. For more information, visit www.surveyafterwords.com.
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