• Live support available 24/7
  • Priority service
  • Troubleshoot hardware problems by phone at no additional charge
  • CBS Field Service Technicians available at a reduced rate
  • Free loaner equipment if we can’t fix it onsite

CBS Support Center Contract

  • All contract customers receive priority service over non-contract customers
  • When new releases become available, upgrades are provided at no charge and training/installation are billed at the discounted rate

The CBS Full Service Maintenance Contract provides savings and advantages over standard Time & Materials/C.O.D. Maintenance.

  • Field Service is billed at $110/hour (one hour minimum) plus applicable trip charges, materials, and taxes (regular T&M Field Service is billed at $170/hour during regular business hours – with a one hour minimum – plus applicable trip charges, materials, and taxes)
  • After hours and weekend Field Service calls are billed at $165/hour with a two hour minimum plus applicable trip charges, materials, and taxes (regular T&M Maintenance Field Service is billed at $250/hour with a two hour minimum plus applicable trip charges, materials, and taxes)

Want to know more about NorthStar products and services?

Request a Live Demo

News & Events

  • CBS’ NorthStar POS Adds Integration to Ctuit Software’s Restaurant Management Platform Custom Business Solutions (CBS), developers of an iPad-based cloud Point of Sale System for restaurants, announced integration with Ctuit Software’s restaurant management platforms. Operators using NorthStar can now tap into the labor, sales and menu mix data available through Ctuit’s tools to better manage their business. First developed for the restaurant industry nearly six years ago, NorthStar Order Entry provides an omnichannel system for guests and servers to more efficiently order while managing security, improving speed of service and enhancing the guest experience with better service, all managed from the cloud. Read Entire Article
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