Since 1994Restaurant POS for multi-unit operators

The Restaurant POS Platform Built Around Your Operation, Not Ours.

NorthStar is a restaurant POS system built on one belief: operators deserve choices. Choose your payment processor. Choose your integrations. Choose your hardware. We make it all work together, and our own team answers the phone around the clock.

NorthStar restaurant POS system order entry screen with an open check, entree menu grid and category list

Choice, not lock-in. That's NorthStar.

Three decisions most restaurant POS system contracts make for you. Here, you make them.

Your processor
Keep the rate you negotiated.
  • Your current processor
  • NorthStar Pay
  • Switch later
Your integrations
Connect the partners you already trust.
  • Loyalty
  • Online ordering
  • Labor
  • Kitchen display
  • Reporting
Your hardware
Run the terminals that fit the store.
  • iPad
  • Windows
  • Android coming soon

Trusted by over 10,000 operators since 1994

California Fish GrillHard Eight BBQPappasOggi'sBrookshireVallarta SupermarketsBJ'sEddie'sBBIBVLTFMLDCBRSNCLNFM

The platform

What's inside the NorthStar restaurant POS system?

Order entry is the core. Payments, loyalty, labor and kiosk ship with it. Online ordering, delivery and kitchen display connect through partners we support alongside you, so you get one ticket stream and one company to call.

Start here

What should a restaurant POS system fix first?

Pick the problem keeping you up. We'll show you the part of NorthStar that deals with it.

Restaurant POS system menu selector with separate menus for drive-thru, bar, delivery and dayparts

Open more locations without more chaos

Menus, prices, images, tax and permissions live in one cloud back office and push out to every store. The fifth location should be easier to open than the second.

  • Change one site, a region or the whole brand in a single pass
  • Clone a store's setup instead of building the next one from scratch
  • Above-store reporting without waiting for close-out
How the back office works →
Restaurant POS system payment screen with multiple payment types including Text to Pay

Stop being locked to one processor

Payment processing is a choice you make, not a condition of the software. The rate you negotiate is the rate you keep. Hard Eight BBQ reports saving more than $6,000 a month on card processing after moving to NorthStar Pay.

  • Bring the processor and agreement you already have
  • NorthStar Pay is available when you want it, never required
  • Renegotiate later without replacing your POS
See NorthStar Pay →
Restaurant POS system drink menu grid with large buttons for fast tapping at peak

Speed up the line at peak

Throughput is a configuration problem before it's a hardware problem. We build your restaurant POS system screens around how your line actually moves.

  • Self-order kiosk to take pressure off the counter
  • Modifier flows that don't add taps at the worst moment
  • Customer display so the guest sees the order as it's built
POS for quick service →
Restaurant POS system order screen with delivery, take-out, advance and pre-order options

Get off-premise under control

Delivery, pickup, curbside and drive-thru in one view, instead of a stack of tablets by the pass.

  • Every channel lands in the same order flow as the dining room
  • Delivery through NorthStar 3rd Party Delivery
  • Curbside arrivals with guest name and vehicle
Online ordering partners →
Restaurant POS system manager screen with reports, cash out and system messages

Get support that actually answers

A help desk staffed by CBS NorthStar employees, around the clock. Not a queue to a subcontractor who has never worked a rush.

  • Field technicians in all 50 states for on-site work
  • Depot repair and advance replacement hardware
  • The same company from the first demo through year ten
See the help desk →
Restaurant POS system half-and-half pizza modifier screen rebuilt during a menu migration

Replace a POS without losing a weekend

Hardware arrives imaged and loaded with that store's configuration, so install is a plug-in, not a build. Downtime is measured in hours.

  • Discovery produces a real timeline before you commit
  • Menu and settings reviewed with your team before anything ships
  • Technicians on site for cutover, then the help desk
  • Pilot first if you want to: Surcheros ran a 60-day pilot across five corporate restaurants before committing more than 40 corporate and franchise locations
  • Go at your pace: Wahoo's Fish Taco cut over one store at a time, about two stores a week, across 30 restaurants
How rollouts work →

Proof

What do operators say about NorthStar?

Brands stay on the NorthStar restaurant POS system because the next location opened without drama and somebody answered on a Saturday night.

$6K+saved per month on card processing after moving to NorthStar Pay
$0capital expense, with POS-as-a-Service instead of an upfront buy
5Texas restaurants running the NorthStar restaurant POS system

Reported by Hard Eight BBQ. Read the full Hard Eight story.

Hard Eight BBQ
“We want to be the best at barbecue and leave the technology to the experts, like CBS. NorthStar is helping improve our speed of service with quicker processing through the lines.”
John Matthew PerryChief Operating Officer
California Fish Grill
“The NorthStar OSM partnership has allowed us to more freely change our digital content without having to pay a third-party to manage and deploy content. The out of stock feature has been a life saver for our in store teams.”
Jay HaskellDirector of Restaurant Systems
Blue Ribbon Restaurants
“This integration removes the complexity of managing multiple delivery platforms, ensuring a flawless experience for our valued customers and dedicated staff.”
Director of MarketingBlue Ribbon Restaurants

Questions

Restaurant POS system FAQs

Straight answers to what operators ask us first. Bring the harder ones to a demo, or start with the nine questions worth asking any POS vendor.

What is a restaurant POS system?
A restaurant POS system is the software and hardware a restaurant uses to take orders, send them to the kitchen, accept payment and record what happened. A modern one also runs the time clock, menu and price management, reporting, and connections to online ordering, loyalty and inventory partners. It is the operational record of the business, not just a cash register.
Does the NorthStar restaurant POS system run on iPad or Windows?
Both, with Android coming soon. The order entry application runs on iPad and on Windows terminals, and the two can run side by side in the same restaurant and the same brand. That helps when you have Windows hardware you aren't ready to retire, or a new concept that wants the smaller footprint of an iPad on the counter.
Which restaurant brands run on the NorthStar restaurant POS system?
Named operators include Hard Eight BBQ (5 Texas restaurants), Wahoo's Fish Taco (30 restaurants), Surcheros Fresh Mex (40+ corporate and franchise locations), One Stop Nutrition (50+ stores), California Fish Grill (60+ locations, a nine-year partnership), Biscuitville (around 85 locations) and Big Bad Breakfast (25+ locations across eight Southeastern states). Full stories are on the customer stories page.
Can I keep my own payment processor?
Yes. Payment processing is your choice, not a condition of the software. NorthStar Pay is there if you want NorthStar to handle it, with Cost Plus pricing, but the platform is built to work with the processor and rate you already negotiated. If a better agreement comes along later, you can take it without replacing your POS. Hard Eight BBQ reports saving more than $6,000 a month on card processing after moving to NorthStar Pay. Card data security is governed by the PCI DSS standards published by the PCI Security Standards Council, which apply whichever processor you use.
Does NorthStar work with online ordering, delivery and kitchen display?
Yes, through partners. Online ordering, kitchen display, reservations, inventory, reporting and loyalty systems connect to NorthStar through integration partners we support alongside you. Delivery runs through NorthStar 3rd Party Delivery. Orders from every channel land in the same flow as the dining room instead of on separate tablets.
Who is CBS NorthStar?
CBS NorthStar is a family-owned restaurant technology company founded in 1994 by Art Julian. It builds the NorthStar restaurant POS system and runs the service behind it from offices in Irvine, California and Dallas, Texas. More than 10,000 operators have used NorthStar, from single restaurants to brands with hundreds of locations. About us.
How much does a restaurant POS system cost?
It depends on the number of terminals and locations, which modules you turn on, the hardware you already own and the level of service you want. A restaurant POS system for a two-terminal counter and one for a 30-unit chain are different projects, so NorthStar is quoted for your operation rather than published as one price. Request pricing and you'll get a scoped number.

Last updated

Bring the hard questions.

Processor terms, cutover week, who shows up when a terminal dies mid-service. Ask us anything. No slide deck marathon.

Or call (800) 551-7674 · Irvine, CA and Dallas, TX

#findyournorthstar

The Restaurant POS Platform Built Around Your Operation, Not Ours.

NorthStar is restaurant technology built on one belief: operators deserve choices.

Choose your payment processor. Choose your integrations. Choose how you grow.

We make it all work together.

Choice, not lock-in. That's NorthStar.

NorthStar Windows

Trusted by over 10,000 Operators

Powering hospitality with best-of-breed solutions and world-class service

NorthStar Point of Sale

The modern, cloud-based POS for successful restaurant chains. Omnichannel ordering for food service businesses of all types.

Custom Solutions

Tired of using a solution that doesn't work for you? We can customize a solution to meet your needs.

Nationwide Service

Nationwide service and support for ANY point of sale hardware or software, including Micros, Aloha, POSitouch, and more.

Creating restaurant POS software solutions for diverse markets

Fast Casual

Modern tools to help busy managers reduce costs, save time, and succeed in a difficult industry. Use our integrated solutions or mix-and-match with what works best for your business, from our integrated point-of-sale to digital menus.

Grocery Retailers

Give guests the convenience of dining in or picking up takeaway items when they visit your store for essentials. Our restaurant technology solutions make ordering and payment quick and easy.

Quick Service

When your point of sale, kitchen display system, and digital signage are all in sync, your restaurant will run smoothly and efficiently. Use multiple ordering modes to ensure guests are served fast – whether they’re curbside, at the drive-thru, or in the restaurant.

Unleashing Innovation With Custom Point Of Sale Software

Welcome to NorthStar, your one-stop solution for advanced restaurant technology solutions. We leverage our expertise in the hospitality industry to provide you with custom-made, cloud-based restaurant POS software that streamlines your operations and boosts your profitability.

Custom Point of Sale Software and Prepared Food Solutions

At NorthStar, we understand that every restaurant has unique needs. That is why we offer custom point of sale software solutions tailored to your specific requirements. Our prepared food software solution ensures efficient management of your food preparation processes, reducing waste and enhancing customer satisfaction.

Our restaurant POS systems are designed to handle high-volume transactions without any hiccups. Whether it is table service or quick service, our systems ensure smooth operations, helping you serve your customers better.

More than Just Restaurant POS Software

Beyond our cutting-edge restaurant POS software, NorthStar offers a suite of restaurant technology solutions designed to optimize your operations. Our kitchen display systems allow for seamless communication between your front-of-house and kitchen staff, ensuring timely and accurate order fulfillment.

We also provide robust payment processing solutions, allowing you to accept a wide variety of payment methods. Our table management and inventory management features help you maximize your resources and reduce costs.

Innovation is at the heart of everything we do at NorthStar. We continually update our offerings to keep pace with the evolving demands of the restaurant industry. For more information about our services, or to request a personalized demo, please contact us today.

Can't find your answer? We have them.

Frequently Asked Questions

NorthStar offers integrated, best-of-breed solutions for POS, recipe management, online ordering, KDS, labor management, digital signage, payment processing, and more. Our cloud-based restaurant POS software is designed with ease of use and scalability at its core. 

NorthStar is a leading restaurant POS software suite with integrated, best-in-class solutions designed to handle all aspects of managing a restaurant successfully.

NorthStar offers nationwide POS service, nationwide rollouts, hardware procurement, advanced depot services, managed services, staging and configuration, and a 24/7 help desk.

The Restaurant Technology Guys podcast. Drawing from over 25 years of restaurant technology experience, the podcast and blog provide a wealth of information for tech-savvy restaurant entrepreneurs, CEOs, operators, and managers.

CBS NorthStar is purpose-built for restaurant chains and is designed to scale with your business as it grows, using the solutions and services that work best for your specific restaurant type. To learn more about how CBS NorthStar restaurant POS software can benefit your business, you should sign up for a free personalized demo.

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