4 Questions to Ask When Shopping for a New POS for Hospitality

Are you on the hunt for a spiffy new POS for hospitality? Well, you’re in for a treat, because it’s time to level up your restaurant game! There could be a myriad of reasons driving this decision. Maybe you’re eager to embrace cutting-edge tech to supercharge your service speed. Or perhaps you’re itching to jazz up your restaurant experience and outshine the competition. And who knows, maybe you’ve had one tech hiccup too many, and now you’re ready to bid adieu to your current tech supplier in search of greener pastures.

Now, why wait? It’s the perfect moment to switch things up, especially if any of the following scenarios strike a chord with your restaurant:

      1. Your restaurant is a traffic jam, with orders flooding in from every digital nook and cranny, from online to mobile to third-party platforms.

      1. Orders are playing hide-and-seek in your kitchen, and your staff are inadvertently turning into culinary detectives.

      1. Your tables resemble archaeological digs, taking forever to clear and seat new diners.

      1. You’ve got your eyes on tableside ordering and payment to delight your customers even more.

    Whatever your motivation, it’s time to find the tech that’s the bee’s knees for your restaurant, one that packs a punch in terms of capabilities and won’t break the bank. But remember, this isn’t a decision to be taken lightly!

    To get you started on this exhilarating tech journey, we’ve got four questions that will tickle your curiosity:

        1. How do you envision running your restaurant? Is your current POS system leaving you hanging when it comes to data-driven decision-making? Fear not! There are smarter restaurant tech platforms out there that can turn you into a data-savvy superhero, no matter where you are. It’s time to tap into real-time analytics and make those lightning-fast decisions.

        1. Managing your workforce is a piece of the puzzle too. Do you have a handle on labor costs and scheduling? You need a system that makes staff management a breeze, so your team can serve up quick and personalized service while staying on the productivity train.

        1. What kind of impression do you want to leave on your guests? With a new POS system, you can revamp your guest experience. Consider how your customers prefer to interact with your restaurant. Are they sharing meal pics on social media? Are they ordering online and paying digitally? It’s time to cater to their needs and offer a variety of ordering options, from online and third-party delivery to drive-thru and curbside pickup.

        1. What’s your five-year game plan? In this fast-paced world, growth is the name of the game. If you’re expanding or experimenting with new restaurant models, your tech requirements should be seamless. Look for a POS system that can grow with you and adapt to future needs, whether it’s customer engagement tech or advanced management capabilities.

      So, how do you serve your customers faster and smarter than the competition? How can you gain real-time insights into your operations and make savvy business decisions? It’s all about embracing the digital revolution and offering seamless off-premise and digital ordering experiences.

      By tackling these questions head-on, you’ll be well on your way to transforming your restaurant into a high-tech haven for customers and employees alike, whether you’re a single-site gem or a global dining sensation. Let’s make your restaurant the talk of the town – it’s tech time, folks!

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      Speedy Order Processing

      Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

      Mobile POS Capabilities

      Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

      Integrated Online Ordering

      Allows customers to see the order being inputted, which can reduce errors and increase transparency.

      Customization and Modifiers

      Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

      Digital Menu Boards Integration

      Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

      Integrated Upselling Suggestions

      Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

      Allergy and Dietary Restrictions

      Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

      Contactless Payment Options

      In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

      Drive-Thru Management

      For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.