Project Management Team

ann tranAnn Tran

Implementation Services Manager

Hometown: San Diego, CA

Personal: Ann is an adventurous soul. She loves the beach, surfing, skydiving, traveling and supercross just to name a few. She will try anything not once, but twice. She believes trying anything for the first time is more often about figuring it out rather than gauging whether it is something or not to like. She is also a big foodie, loves cooking, spending time with family, and just being at home.

“Hospitality is best described in the words of Harper Lee: ‘That boy is your company. And if he wants to eat up that tablecloth, you let him, you hear?’”

mario-saucedoMario Saucedo

Senior Project Manager

Hometown: Orange County, CA

Personal: Mario enjoys spending his time away from work with friends and family. He is an avid sports fan and enjoys cheering on his favorite team, the Los Angeles Lakers.

“I feel very strongly about ensuring the overall success of the customer’s solution implementation and providing best practice advice and consultation during their project. The more I can educate and inform the customer the better off they will be with owning and leveraging the value of their system.”

tyler-fitzpatrickTyler Fitzpatrick

Project Manager

Hometown: Lake Forest CA

Role: When not working, Tyler enjoy hanging out with family, friends, and his dog. He enjoy going to concerts, going to sporting events, and loves to get out and go golfing whenever he can get a group together to do so.

“We are what we repeatedly do; excellence, then, is not an act but a habit.”

william-hernandezWilliam A. Hernandez

Project Manager

Hometown: San Diego, CA

Personal: William loves spending time with his family, teaching good morals, respect and faith. When not at work, he enjoys cooking a special dinner for his whole family. He is very involved and dedicated in the ministry of his church. He enjoys traveling, especially to Mexico. William likes to collect and listen to good music.

“My experience and knowledge in the Project Management and Field Tech services at CBS have allowed me to give our customers the best and prompt service they need.”

angel-melendezAngel Melendez

Project Manager

Hometown: Odessa, TX

Personal: Angel enjoys distance running, cooking/baking, astronomy, spending time with his cat Squirrel and space science fiction. A great relaxing day for Angel would be a Sunday afternoon laying in the sun with his cat just taking in the rays. He would like to retire one day and open up a cookie store.

“Working with a customer to achieve their personal business goals, while helping to improve the work environment from server to manager, is what I strive for. Seeing it all come together with a satisfied customer is a very rewarding feeling to me.”

kennetha-thomasKennetha Thomas

Project Manager

Hometown: Spring, TX

Personal: One of Kennetha’s personal goals is to always excel in anything that she begins. She is always on the lookout for better ways of self-perseverance. She has a love for Baseball and Softball, and on the weekends you will find her at the Softball fields or at a Baseball game somewhere. Kennetha loves reading, crafting, working with Special Needs children and Marriage Counseling. Kennetha and her husband are both Certified Christian Counselors and love the challenges that it brings to them to assist in overcoming. She works through her personal challenges every day of knowing that “Life will never bring you more than you can handle.”

“I strive to ensure that each customer receives prompt, professional, friendly and courteous service, and to maintain a professional and confident relationship with each customer that I work with, My objective is for customers to feel that CBS is not just another vendor but that we are a business partner with them. By maintaining these objectives, we shall be assured of a good relationship with each and every CBS customer.”

Tanner Muelman

Hometown: Dallas, TX

Personal: Tanner has a profound love for people and life. He is also a huge fan of reading and physical fitness to promote growth in the mind and body.

Matt Early

Hometown: Linden, TX

Personal: Matt enjoys traveling and cooking cuisine inspired by cultures local as well as abroad. He has been singing and playing music from the age of 6. He loves getting together with friends and family, enjoying this pastime is a great passion. He is active in the Caddo Lake Institute, The Walden Woods Project, and other environmental/wildlife conservation campaigns.

Thahn Le

Hometown: Irvine, CA

Personal: “The best way to find yourself is in the service of others” – Mahatma Gandhi is the mantra that resonates with her. As a community activist for marginalized groups, Thanh has published and sat on panels to discuss the impacts of social changes among the youth and mentors at risk children in after school programs with the Fullerton Coalition and California State University, Fullerton.

Jordan Moser

Hometown: Lake Forest, CA

Personal: Jordan’s passion for the restaurant industry started when he became a server for a local restaurant. Not only did he serve guests, but was able to learn the ins and outs of the restaurant’s business operations while he was there. He was given the opportunity to not only serve, but manage, direct caterings and manage social media. His love for the industry went even further outside of work. Following and chasing down great and interesting restaurants is a passion of his; now he is becoming a cook himself. In his free time, Jordan enjoy playing softball, riding his Harley, snowboarding and spontaneous adventures.

Michael Kita

Hometown: Whittier, CA

Personal: Michael might be named ‘Michael’, but people call him by his last name (Kita) since junior high school and it has stuck with him ever since. He is a sports advocate, whose favorite teams are the LA Lakers, Kings, Dodgers, and the Rams. He also enjoys his leisure time going to the movies, concerts, gaming, and sporting events.


Want to know more about NorthStar products and services?

Request a Live Demo

News & Events

  • Custom Business Solutions Signs POS Solutions As Newest NorthStar Point of Sale Dealer (IRVINE, CA) June 11, 2018 – Custom Business Solutions (CBS), a leading hospitality technology software developer and service provider, today announces it has signed POS Solutions as its newest NorthStar point of sale system dealer. POS Solutions will now offer NorthStar to its base of Central Texas restaurant operators, helping them improve operations and enhance the guest experience while better managing payments, inventory and more. (more…)
World View
Monitor all of your active locations and vitals on a single page.

Find the problem, before it's a problem.
Find out how
Recipe Viewer
Manage recipes, replace training manuals, and update communication.

All from one location,
safe and secure.
Find out how
Free Podcast!
Don't miss out as The Restaurant Technology Guys review and discuss everything you need to know. From NRA to MURTEC and the tech in-between.
Tune in Now!
Real Time Web Analytics