Sales Team

charlie-muldaurCharlie Muldaur

Senior Account Executive

Role: Charlie brought 20 years of restaurant management experience (front and back of house) with him when he joined the CBS team. He is responsible for sales and relationships in the Orange County area and also maintains multi-unit accounts with stores that span the U.S.

Hometown: New Jersey

Personal: Something not many people know is that Charlie was also a professional skydiver prior to joining the CBS team. His current thrill is golf.

“Having spent a significant amount of time in the restaurant business and worked with various POS vendors, I feel CBS can deliver the strongest management solutions. Being in a position to provide superior technology, coupled with the ability to consult on a high level, means we are able to continually supply long term value to our customers.”
Michael Block

calvin-gravesCalvin Graves

Project Manager

Role: Calvin has more than twenty years experience in the hotel and restaurant industries, the last five years with CBS. Calvin has had a role in the opening of thirteen corporate concepts. His knowledge runs the gamut from construction to the setup of POS, site reporting, enterprise reporting, and menu management. He has even put in time as a unit operator.

Hometown: Houston, TX

Personal: Calvin’s goal is to become a Master Woodworker; He currently creates wood masterpieces including cabinetry, coffee tables, hutches, armoires and decorative sculptures. To date he has produced and sold more than fifty pieces.

“I believe if you take care of the client, you can do no wrong. Always thinking in the best interest of the client is in my DNA. Wherever you go, there you are.”

Michael Crouse

Role: Michael is currently responsible for the channel development and sales for Custom Business Solutions.

Bio: Before joining the Custom Business Solutions family Michael spent the past few years as Founder and Vice-President of ZAutomate, a Silicon Valley SaaS based renewals and data analytics platform purposed built for the IT channel.

Prior to that, Michael spent nearly two decades at technology icon Ingram Micro, in various leadership positions, as a channel advocate developing and creating emerging business unit’s opportunities in public sector, POS, consumer electronics, home appliance and mobility. Michael and his team were directly responsible for the creation of product offerings which introduced the channel to a complete POS in a box, the creation of a car audio product offering and network of dealers, third party retail training services, and the introduction of home appliances as an offering to the technology channel. While doing so, Michael and team were able to add thousands of new partners and millions of recurring revenues for the channel. At its height Michael managed more than 200 contract and direct associates supporting clients in both the United States and Canada.

“My passion is in acting as a coach and an advocate for our partners. Our success comes from how we support their growth.”

Account Management Team

anthony-gartungAnthony Gartung

Sales Account Manager

Role: Anthony’s focus is on customer satisfaction. His role is to understand and clearly represent our customer needs to all departments within CBS in order to facilitate the best possible solution for each customer. Anthony’s first two years at CBS were with the Support Center so he has a deep understanding of front line support.

Hometown: Riverside, CA

Personal: Anthony is our very own Blues Brother! He’s a huge fan of the Blues and spends much of his personal time playing guitar and listening to Blues greats of the 40’s, 50’s and 60’s.

“I may not have the answer but I will find it. I may not have the time but I will make it.”
Michael Block

Extension 254

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News & Events

  • Custom Business Solutions Signs POS Solutions As Newest NorthStar Point of Sale Dealer (IRVINE, CA) June 11, 2018 – Custom Business Solutions (CBS), a leading hospitality technology software developer and service provider, today announces it has signed POS Solutions as its newest NorthStar point of sale system dealer. POS Solutions will now offer NorthStar to its base of Central Texas restaurant operators, helping them improve operations and enhance the guest experience while better managing payments, inventory and more. (more…)
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