Account Manager / Team Lead
Role: Anthony’s focus is on customer satisfaction. His role is to understand and clearly represent our customer needs to all departments within CBS in order to facilitate the best possible solution for each customer. Anthony’s first two years at CBS were with the Support Center so he has a deep understanding of front line support.
Hometown: Riverside, CA
Personal: Anthony is our very own Blues Brother! He’s a huge fan of the Blues and spends much of his personal time playing guitar and listening to Blues greats of the 40’s, 50’s and 60’s.
Pre-Sales Engineer and Account Manager
Role: Chad has more than twenty years experience in the hospitality industries.
Hometown: Ramona, CA
Personal: Chad enjoys spending time with his kids and reading. Chad is also focused on personal growth and development, which only will help him succeed at CBS.
(IRVINE, CA) 8.23.2019 – Custom Business Solutions (CBS), developers of NorthStar POS, the restaurant industry’s first iPad-based cloud point-of-sale system, announces today that Ann Tran has been promoted to the role of Director of Client Services.Ann joined Custom Business Solutions six years ago and has advanced in the company, assuming positions of increasing responsibility. Most recently, she served as Implementation Services Manager with responsibility for project management, production/staging, database management and training. The implementation team serves clients nationwide as well as internationally through CBS’s engagement with clients in the cruise line industry. “Ann has consistently delivered world-class service to our clients on many projects over the years. Her leadership will continue to help CBS to achieve our objective of being the best partner to our clients in the restaurant technology industry. We are excited about her new role at CBS,” said Jeremy Julian, Chief Operating Officer of Custom Business Solutions. As Director of Client Services, Ann will be responsible for implementation, support services, central repair and field services. Her extensive restaurant and business experience will play a key role in continuing to provide excellent service delivery to clients. About Custom Business Solutions Since 1994, the advanced software solutions offered by Custom Business Solutions have helped numerous hospitality professionals to operate their businesses more profitably. Restaurant operators and their guests have benefited from CBS’s NorthStar suite of products that enhance the dining experience. CBS also offers a range of support services such as after-hours help desk capabilities. Custom Business Solutions, Inc. is headquartered in Irvine, CA, with offices throughout the western United States.