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Restaurant Industry Trends: 20 People We Follow on Twitter

June 1, 2015

From chefs to CMO’s, some of our favorite follows on Twitter in restaurant marketing and technology represent a wide range of backgrounds and specialties. They all have one thing in common though: great Twitter content that keeps us up to speed on the restaurant industry trends and topics we need to know. Read Entire Article

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After Successful Test, The Melting Pot To Introduce NorthStar Tablet-Based Ordering Nationwide: Restaurant Magazine

May 13, 2015

Technology Will Improve Guest Experience and Restaurant Operations The Melting Pot Restaurants Inc., the premier fondue restaurant franchise and the No. 1 casual dining restaurant in the 2015 Nation’s Restaurant News Consumer Picks rankings, today announced plans to introduce NorthStar Order Entry, the innovative tablet-based omni-channel ordering system developed by Custom Business Solutions, Inc. (CBS), in all of its more
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The Melting Pot to Introduce Tablet Ordering Nationwide: Full Service Restaurants

May 13, 2015

The Melting Pot Restaurants announced plans to introduce NorthStar Order Entry, the innovative tablet-based omni-channel ordering system developed by Custom Business Solutions (CBS), in all of its more than 125 U.S. restaurants, as well as some international locations. The announcement follows a test phase in several company-owned and franchised locations where use of the cloud-based POS tablet software system from
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The Melting Pot To Introduce NorthStar Order Entry

May 13, 2015

The Melting Pot Restaurants Inc., the premier fondue restaurant franchise and the No. 1 casual dining restaurant in the 2015 Nation’s Restaurant News Consumer Picks rankings, today announced plans to introduce NorthStar Order Entry, the innovative tablet-based omni-channel ordering system developed by Custom Business Solutions, Inc. (CBS), in all of its more than 125 U.S. restaurants, as well as some
Read More…

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Top Hospitality Trends: A Table For Six

May 5, 2015

This may be the ideal time to sell technology solutions to restaurants. According to VSR’s sister publication Hospitality Technology’s (HT) fresh-off-the-press 2015 Restaurant Technology Study (RTS), restaurant IT budgets are on the rise, with nearly half of the restaurants surveyed expecting to spend more on tech in 2015 than in 2014. Moreover, the same restaurants are not planning to add
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Create a VAR/ISV Partnership that Performs

May 5, 2015

It sounds so great on paper. ISVs are heads-down making their product be the best it can be, while solution providers are out there understanding individual businesses, matching needs to products and developing trust and rapport with customers. Each makes the other successful. But it doesn’t always work out that way. Channel conflict, miscommunication, skepticism and lack of commitment often
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5 Point of Sale Tech Demos, Direct from MURTEC

April 8, 2015

Lauded as the gold standard for restaurant technology insight offering both compelling sessions and top-notch networking opportunities, the 20th installment of MURTEC did not disappoint. In addition to the invaluable opportunities for one-on-one networking with industry peers, the event also afforded up-close-and-personal glimpses of the latest technologies being offered to streamline restaurant operations. Here technology experts from sponsoring companies highlight
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News & Events

  • Microsoft Announces POSReady 2009 will Reach the End of its Extended Support.

    POSready09

    A notice to our POSitouch community:

    On April 9, 2019, Microsoft POSReady 2009 will reach the end of its extended support period with Microsoft.

    What does this mean and why should you care?

    We want you to care because we do. When a site is not up to date on these upgrades, it puts your sites at risk of PCI compliance violations. Not only are there fines for not being PCI compliant, but if you are breached/hacked, you are considered liable, which could result in additional fines.

     Here is something directly from the PCI Security Guide section 6.2: Ensure that all system components and software are protected from known vulnerabilities by installing applicable vendor-supplied security patches. Install critical security patches within one month of release.

    The bottom line is that if you’re using POSReady 2009 or any other unsupported system, it is very important that you update your POS operating system or get in touch with us to discuss upgrading as soon as possible. The team here is trained, knowledgeable and ready to assist.

     

     

    FAQ:

      What does the “end-of-support” mean? PCI Data Security Standard states that all systems used by parties processing credit cards be patched and supported by their respective vendors. Clients not using a supported operating system are not PCI compliant and must update to a supported operating system immediately. To sum this up, you will not be in the scope of PCI compliance and could face fines. PCI StandardsWhat is PCI? The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process, store or transmit credit card information maintain a secure environment. Visit the PCI Security Standard website for more information.
    Am I running a different end-of-support Microsoft operating system? Below are several common POS operating systems released by Microsoft, and their respective end-of-support dates. Please review the list below and confirm the system you are running. If you are running an end-of-support version or need help to find out, please contact our team as soon as possible. Operating System: Windows XP Support Status: Support ended on April 8, 2014 Operating System: Windows Server 2003 Support Status: Support ended on July 14, 2015 Operating System: Windows Embedded for Point of Service (WEPOS) Support Status: Mainstream support ended on April 12, 2011. Extended support ended on April 12, 2016 Operating System: Windows Embedded 8 Industry Support Status: Support ended on January 12, 2016; must install Windows Embedded 8.1 Industry i to continue receiving updates and support Operating System: Windows Vista Support Status: Support ended on April 11, 2017 Operating System: Windows Embedded POSReady 2009 Support Status: Mainstream support ended on April 8, 2014. Extended support ends on April 9, 2019
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