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Articles

Mother’s Day: How Your Restaurant POS Can Maximize Table Turns

May 9, 2019

On the Busiest Dining Day of the Year   Get your restaurant POS systems functioning efficiently and you can expect Mothers’ Day to be one of the most profitable days of the year. But get them wrong and you’ll not only miss out on an irreplaceable income opportunity; you may also suffer reputational damage which will adversely affect your business throughout the year.
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Restaurant Industry Trends: 20 People We Follow on Twitter

June 1, 2015

From chefs to CMO’s, some of our favorite follows on Twitter in restaurant marketing and technology represent a wide range of backgrounds and specialties. They all have one thing in common though: great Twitter content that keeps us up to speed on the restaurant industry trends and topics we need to know. Read Entire Article

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After Successful Test, The Melting Pot To Introduce NorthStar Tablet-Based Ordering Nationwide: Restaurant Magazine

May 13, 2015

Technology Will Improve Guest Experience and Restaurant Operations The Melting Pot Restaurants Inc., the premier fondue restaurant franchise and the No. 1 casual dining restaurant in the 2015 Nation’s Restaurant News Consumer Picks rankings, today announced plans to introduce NorthStar Order Entry, the innovative tablet-based omni-channel ordering system developed by Custom Business Solutions, Inc. (CBS), in all of its more
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The Melting Pot to Introduce Tablet Ordering Nationwide: Full Service Restaurants

May 13, 2015

The Melting Pot Restaurants announced plans to introduce NorthStar Order Entry, the innovative tablet-based omni-channel ordering system developed by Custom Business Solutions (CBS), in all of its more than 125 U.S. restaurants, as well as some international locations. The announcement follows a test phase in several company-owned and franchised locations where use of the cloud-based POS tablet software system from
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The Melting Pot To Introduce NorthStar Order Entry

May 13, 2015

The Melting Pot Restaurants Inc., the premier fondue restaurant franchise and the No. 1 casual dining restaurant in the 2015 Nation’s Restaurant News Consumer Picks rankings, today announced plans to introduce NorthStar Order Entry, the innovative tablet-based omni-channel ordering system developed by Custom Business Solutions, Inc. (CBS), in all of its more than 125 U.S. restaurants, as well as some
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Top Hospitality Trends: A Table For Six

May 5, 2015

This may be the ideal time to sell technology solutions to restaurants. According to VSR’s sister publication Hospitality Technology’s (HT) fresh-off-the-press 2015 Restaurant Technology Study (RTS), restaurant IT budgets are on the rise, with nearly half of the restaurants surveyed expecting to spend more on tech in 2015 than in 2014. Moreover, the same restaurants are not planning to add
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Create a VAR/ISV Partnership that Performs

May 5, 2015

It sounds so great on paper. ISVs are heads-down making their product be the best it can be, while solution providers are out there understanding individual businesses, matching needs to products and developing trust and rapport with customers. Each makes the other successful. But it doesn’t always work out that way. Channel conflict, miscommunication, skepticism and lack of commitment often
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News & Events

  • Custom Business Solutions Names Ann Tran as Director of Client Services

    (IRVINE, CA) 8.23.2019 – Custom Business Solutions (CBS), developers of NorthStar POS, the restaurant industry’s first iPad-based cloud point-of-sale system, announces today that Ann Tran has been promoted to the role of Director of Client Services.

    Ann joined Custom Business Solutions six years ago and has advanced in the company, assuming positions of increasing responsibility. Most recently, she served as Implementation Services Manager with responsibility for project management, production/staging, database management and training. The implementation team serves clients nationwide as well as internationally through CBS’s engagement with clients in the cruise line industry. “Ann has consistently delivered world-class service to our clients on many projects over the years. Her leadership will continue to help CBS to achieve our objective of being the best partner to our clients in the restaurant technology industry. We are excited about her new role at CBS,” said Jeremy Julian, Chief Operating Officer of Custom Business Solutions. As Director of Client Services, Ann will be responsible for implementation, support services, central repair and field services. Her extensive restaurant and business experience will play a key role in continuing to provide excellent service delivery to clients.   About Custom Business Solutions Since 1994, the advanced software solutions offered by Custom Business Solutions have helped numerous hospitality professionals to operate their businesses more profitably. Restaurant operators and their guests have benefited from CBS’s NorthStar suite of products that enhance the dining experience. CBS also offers a range of support services such as after-hours help desk capabilities. Custom Business Solutions, Inc. is headquartered in Irvine, CA, with offices throughout the western United States.
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