Northstar Support Blog | News & Events

News & Events

Scott Hickson Joins Custom Business Solutions as Chief Financial Officer

March 22, 2019

(IRVINE, CA) 3.22.2019– Custom Business Solutions (CBS), developers of NorthStar POS, the restaurant industry’s first iPad-based cloud point-of-sale system, officially announces today that Scott Hickson has joined the company as Chief Financial Officer. Scott will be responsible for driving CBS’s economic growth and overseeing all financial operations. With more than 13 years of experience managing and growing companies in the technology sector,
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Custom Business Solutions’ Ryan Williams Awarded Retail Solutions Providers Association NextGen Grant

January 31, 2019

The Retail Solutions Providers Association (RSPA), the only trade association dedicated to the Point of Sale technology ecosystem, has selected Custom Business Solutions (CBS) marketing and sales manager Ryan Williams to receive a NextGen grant. The NextGen grants, given annually to five of the industry’s brightest stars, encourage higher-level solution and service engagement for the industry’s future leaders. By supporting
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Custom Business Solutions Releases NorthStar Point of Sale 4.5

August 16, 2018

– New Software Update Includes Key Productivity Enhancements for Hospitality Environments – (IRVINE, CA) Aug. 13, 2018 – Every day hospitality operators across the country rely on cloud-based NorthStar point of sale software, developed by Custom Business Solutions, to smoothly manage thousands of orders in full service, quick serve and fast casual restaurant locations. Today Custom Business Solutions announces the release
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Custom Business Solutions Signs Truno As Newest NorthStar Point of Sale Dealer

August 1, 2018

(RetailNOW, Nashville TN  – Booth 108) Aug. 1, 2018 – Custom Business Solutions (CBS), a leading hospitality technology software developer and service provider, today announces it has contracted with TRUNO, a retail technology solutions provider, to become its newest NorthStar point of sale system reseller.  TRUNO will add NorthStar to its portfolio of technology solutions to help restaurant and hospitality
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Custom Business Solutions Signs POS Solutions As Newest NorthStar Point of Sale Dealer

June 11, 2018

(IRVINE, CA) June 11, 2018 – Custom Business Solutions (CBS), a leading hospitality technology software developer and service provider, today announces it has signed POS Solutions as its newest NorthStar point of sale system dealer. POS Solutions will now offer NorthStar to its base of Central Texas restaurant operators, helping them improve operations and enhance the guest experience while better managing
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Michael Crouse Joins Custom Business Solutions as Director of Channel Sales for its Growing Compass Reseller Network

January 25, 2018
Michael Crouse CBS reseller channel

(IRVINE, CA) Jan. 25, 2018 – Custom Business Solutions (CBS), developers of NorthStar, the restaurant industry’s first iPad-based cloud Point of Sale System, today announces that Michael Crouse has joined the company as director of channel sales. Crouse will be responsible for the continued development, management and expansion of the CBS Compass Dealer Network, which was developed to fulfill the
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Custom Business Solutions Selected by BJ’s Restaurants As 2017 Supplier of the Year

November 10, 2017
BJ's Brewhouse supplier of the year

CBS Continues 16-Year Relationship, Helps BJ’s Deploy Tablets for Increased Ordering Efficiency and Faster Service (IRVINE, CA) Nov. 9, 2017 — BJ’s Restaurants Inc. (NASDAQ:BJRI), home of deep-dish pizza, award winning craft beer and the world famous Pizookie® dessert, has named Custom Business Solutions (CBS) the company’s 2017 Supplier of the Year. CBS has been BJ’s Restaurants technology partner for 16
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Custom Business Solutions’ COO Jeremy Julian Named to Channel Executive Magazine Advisory Board

October 10, 2017

Channel Executive magazine (CEM) helps VAR, MSP, ISO, and integrator executives advance their businesses. CEM has elected Jeremy Julian, Chief Operating Officer of Custom Business Solutions (CBS), to the magazines’s Advisory Board. Jeremy Julian has more than 20 years of experience in business management, values and standards. He is ready to showcase his knowledge of best business practices to the
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News & Events

  • Microsoft Announces POSReady 2009 will Reach the End of its Extended Support.

    POSready09

    A notice to our POSitouch community:

    On April 9, 2019, Microsoft POSReady 2009 will reach the end of its extended support period with Microsoft.

    What does this mean and why should you care?

    We want you to care because we do. When a site is not up to date on these upgrades, it puts your sites at risk of PCI compliance violations. Not only are there fines for not being PCI compliant, but if you are breached/hacked, you are considered liable, which could result in additional fines.

     Here is something directly from the PCI Security Guide section 6.2: Ensure that all system components and software are protected from known vulnerabilities by installing applicable vendor-supplied security patches. Install critical security patches within one month of release.

    The bottom line is that if you’re using POSReady 2009 or any other unsupported system, it is very important that you update your POS operating system or get in touch with us to discuss upgrading as soon as possible. The team here is trained, knowledgeable and ready to assist.

     

     

    FAQ:

      What does the “end-of-support” mean? PCI Data Security Standard states that all systems used by parties processing credit cards be patched and supported by their respective vendors. Clients not using a supported operating system are not PCI compliant and must update to a supported operating system immediately. To sum this up, you will not be in the scope of PCI compliance and could face fines. PCI StandardsWhat is PCI? The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process, store or transmit credit card information maintain a secure environment. Visit the PCI Security Standard website for more information.
    Am I running a different end-of-support Microsoft operating system? Below are several common POS operating systems released by Microsoft, and their respective end-of-support dates. Please review the list below and confirm the system you are running. If you are running an end-of-support version or need help to find out, please contact our team as soon as possible. Operating System: Windows XP Support Status: Support ended on April 8, 2014 Operating System: Windows Server 2003 Support Status: Support ended on July 14, 2015 Operating System: Windows Embedded for Point of Service (WEPOS) Support Status: Mainstream support ended on April 12, 2011. Extended support ended on April 12, 2016 Operating System: Windows Embedded 8 Industry Support Status: Support ended on January 12, 2016; must install Windows Embedded 8.1 Industry i to continue receiving updates and support Operating System: Windows Vista Support Status: Support ended on April 11, 2017 Operating System: Windows Embedded POSReady 2009 Support Status: Mainstream support ended on April 8, 2014. Extended support ends on April 9, 2019
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