Category: Known Issues
New Release: POSitouch release 14.02 POSitouch 6 New Machine Setup
brad.burns February 20, 2014 Comments Disabled

This is a notification that Custom Business Solutions has released new software! Software: POSitouch 6 Version: 14.02 Released: 02/20/2014 Available Media: If you are a customer and need to get a hold of this install, please contact your Account Manager or Sales Representative “New Machine Setup” is for installing a single machine that has never had […]

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New Release: POSitouch release 14.02 POSitouch 6 SystemUpdate Setup
brad.burns February 20, 2014 Comments Disabled

This is a notification that Custom Business Solutions has released new software! Software: POSitouch 6.4 Version: 14.20 Released: 02/20/2014 Available Media: If you are a customer and need to get a hold of this install, please contact your Account Manager or Sales Representative “Update Machine Setup” is for updating machines that have had POSitouch installed previously. […]

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New Release: POSitouch release 13.10 POSitouch 6 Update Machine Setup
brad.burns October 10, 2013 Comments Disabled

This is a notification that Custom Business Solutions has released new software! Software: POSitouch 6 Version: 13.10 Released: 10/10/2013 Available Media: If you are a customer and need to get a hold of this install, please contact your Account Manager or Sales Representative “Update Machine Setup” is for updating machines that have had POSitouch installed previously. […]

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New Release: POSitouch release 13.09 POSitouch 6 Update Machine Setup
brad.burns September 30, 2013 Comments Disabled

This is a notification that Custom Business Solutions has released new software! Software: POSitouch 6 Version: 13.09 Released: 09/30/2013 Available Media: If you are a customer and need to get a hold of this install, please contact your Account Manager or Sales Representative “Update Machine Setup” is for updating machines that have had POSitouch installed previously. […]

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Known Issue Important Notice: QuickBooks 2013 R7 to PTQ Importing of Time Entries No longer Works
brad.burns June 18, 2013 Comments Disabled

Important Notice: QuickBooks 2013 R7 will NOT import Time Entries into PTQ Time Entries (Payroll). The latest update of QuickBooks 2013 version R7 has introduced some MAJOR bugs in the integration functionality that PTQ uses for importing Time Entries into QuickBooks. If you have upgraded to R7 the importing of Time Entries will no longer work. Fortunately, Intuit […]

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Known Issues – April 09, 2013
ken.macalino April 9, 2013 No Comment

This is a periodic summary of known issues in our released software. If you discover a problem in released software that is not listed, please send a report to Application Support using the template in KM article #674. POSitouch Unresolved issues: Manager able to take payment after reopening a closed check even if user priv […]

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Known Issues – August 13, 2012
ken.macalino March 15, 2013 No Comment

This is a periodic summary of known issues in our released software. If you discover a problem in released software that is not listed, please send a report to Application Support using the template in KM article #674. POSitouch Unresolved issues: Managers are unable to adjust excessively large tip amounts (313-464389) PosiRpt discount/coupon report does […]

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Known Issues – August 27, 2012
ken.macalino March 15, 2013 No Comment

This is a periodic summary of known issues in our released software. If you discover a problem in released software that is not listed, please send a report to Application Support using the template in KM article #674. POSitouch Unresolved issues: Managers are unable to adjust excessively large tip amounts (313-464389) PosiRpt discount/coupon report does […]

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POSitouch 12.09: “Windows Imaging Component 32-bit” error
ken.macalino March 15, 2013 No Comment

During the POSitouch 12.09 new system setup on a Windows XP machine SP2 or earlier, you may see the following error message: Failure during step “Windows Imaging Component 32-bit”. Continue with installation? If you see this message, click “Yes”. This indicates that Windows Imaging Component is already installed and doesn’t need to be updated. This […]

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Known Issues – September 17, 2012
ken.macalino March 15, 2013 No Comment

This is a periodic summary of known issues in our released software. If you discover a problem in released software that is not listed, please send a report to Application Support using the template in KM article #674. POSitouch Unresolved issues: PosiRpt discount/coupon report does not account for overring form-of-payment discounts PosiRpt “discount category summary” […]

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