Brian Wesley Joins Custom Business Solutions As Director of Support Services

Brian Wesley has joined Custom Business Solutions Inc., a provider of restaurant technology POS and operations systems, as Director of Support Services.

Brian Wesley, with more than 17 years experience in the restaurant and hospitality space, joins Custom Business Solutions as Director of Support Services
Brian Wesley Joins Custom Business Solutions As Director of Support Services 1

In his new role, Wesley, is responsible for the Support Services departments, including the company’s Support Center, Field Services and the Central Repair Center. “Brian and his teams are focused on developing and measurably improving customer satisfaction and ensuring that CBS customers receive the best support possible,” said Art Julian, CEO of CBS.

Wesley comes to CBS with more than 17 years of experience in client relationship management and support center leadership. “Brian’s ability to develop creative solutions to meet clients’ complex needs and support the goals of the organization will be a valuable addition to CBS,” Julian said. “As a cross-functional leader, he has excellent skills in working with internal departments and client shareholders to develop POS technology solutions to achieve desired results. We’re glad he chose to be part of the CBS family.”

About Custom Business Solutions, Inc.

Since 1994, the advanced software solutions offered by CBS have helped numerous hospitality professionals to operate their businesses more profitably. Restaurants and restaurant guests alike have benefited from CBS’s NorthStar suite of products that offer something new in both Point of Sale and dining experiences. Combined with its full 24/7 Support, CBS serves up incomparable innovation. Custom Business Solutions – Changing POS As We Know It.

Custom Business Solutions, Inc. is headquartered in Irvine, CA with offices throughout the Western United States. For more information, visit

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Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.