Custom Business Solutions’ Ryan Williams Awarded Retail Solutions Providers Association NextGen Grant

The Retail Solutions Providers Association (RSPA), the only trade association dedicated to the Point of Sale technology ecosystem, has selected Custom Business Solutions (CBS) marketing and sales manager Ryan Williams to receive a NextGen grant.

The NextGen grants, given annually to five of the industry’s brightest stars, encourage higher-level solution and service engagement for the industry’s future leaders. By supporting the next generation of leaders, RPSA is promoting increasing innovation and better solutions support for operators.

Williams will be attending the upcoming INSPIRE 2019 with a new outlook on the future of the industry and how CBS and its solutions set fulfill the needs of customers in all aspects of hospitality.

As one of the nation’s largest and most successful POSitouch point of sale resellers, CBS has a strong track record of delivering value and results for customers. As the developers of the NorthStar POS suite, CBS has an in-depth understanding of the technology that drives future systems.

It’s the combination of these two business tracks that drives Williams’ insight and knowledge of the front and back end of the point of sale platform. At RSPA Inspire 2019, Williams looks to learn from seasoned professionals to improve his real world applications of innovation and even business development.

“I’m looking forward to understanding how our industry leaders are innovating and looking deeper into their client’s future needs to create potential opportunities for enhancing operations for our customers,” said Ryan Williams. “First and foremost, client needs are the drivers of innovation and by better understanding where the business is going, we can deliver the optimal, complete answers for their pain points.”

Williams has held various roles at CBS in marketing and client service received his MBA from the University of Kentucky and is the co-host of the popular and industry recognized podcast “Restaurant Technology Guys.”

Stay tuned for an update on Ryan’s lessons learned from INSPIRE.


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News & Events

  • Microsoft Announces POSReady 2009 will Reach the End of its Extended Support.


    A notice to our POSitouch community:

    On April 9, 2019, Microsoft POSReady 2009 will reach the end of its extended support period with Microsoft.

    What does this mean and why should you care?

    We want you to care because we do. When a site is not up to date on these upgrades, it puts your sites at risk of PCI compliance violations. Not only are there fines for not being PCI compliant, but if you are breached/hacked, you are considered liable, which could result in additional fines.

     Here is something directly from the PCI Security Guide section 6.2: Ensure that all system components and software are protected from known vulnerabilities by installing applicable vendor-supplied security patches. Install critical security patches within one month of release.

    The bottom line is that if you’re using POSReady 2009 or any other unsupported system, it is very important that you update your POS operating system or get in touch with us to discuss upgrading as soon as possible. The team here is trained, knowledgeable and ready to assist.




      What does the “end-of-support” mean? PCI Data Security Standard states that all systems used by parties processing credit cards be patched and supported by their respective vendors. Clients not using a supported operating system are not PCI compliant and must update to a supported operating system immediately. To sum this up, you will not be in the scope of PCI compliance and could face fines. PCI StandardsWhat is PCI? The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process, store or transmit credit card information maintain a secure environment. Visit the PCI Security Standard website for more information.
    Am I running a different end-of-support Microsoft operating system? Below are several common POS operating systems released by Microsoft, and their respective end-of-support dates. Please review the list below and confirm the system you are running. If you are running an end-of-support version or need help to find out, please contact our team as soon as possible. Operating System: Windows XP Support Status: Support ended on April 8, 2014 Operating System: Windows Server 2003 Support Status: Support ended on July 14, 2015 Operating System: Windows Embedded for Point of Service (WEPOS) Support Status: Mainstream support ended on April 12, 2011. Extended support ended on April 12, 2016 Operating System: Windows Embedded 8 Industry Support Status: Support ended on January 12, 2016; must install Windows Embedded 8.1 Industry i to continue receiving updates and support Operating System: Windows Vista Support Status: Support ended on April 11, 2017 Operating System: Windows Embedded POSReady 2009 Support Status: Mainstream support ended on April 8, 2014. Extended support ends on April 9, 2019
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