The Retail Solutions Providers Association (RSPA), the only trade association dedicated to the Point of Sale technology ecosystem, has selected Custom Business Solutions (CBS) marketing and sales manager Ryan Williams to receive a NextGen grant.
The NextGen grants, given annually to five of the industry’s brightest stars, encourage higher-level solution and service engagement for the industry’s future leaders. By supporting the next generation of leaders, RPSA is promoting increasing innovation and better solutions support for operators.
Williams will be attending the upcoming INSPIRE 2019 with a new outlook on the future of the industry and how CBS and its solutions set fulfill the needs of customers in all aspects of hospitality.
As one of the nation’s largest and most successful POSitouch point of sale resellers, CBS has a strong track record of delivering value and results for customers. As the developers of the NorthStar POS suite, CBS has an in-depth understanding of the technology that drives future systems.
It’s the combination of these two business tracks that drives Williams’ insight and knowledge of the front and back end of the point of sale platform. At RSPA Inspire 2019, Williams looks to learn from seasoned professionals to improve his real world applications of innovation and even business development.
“I’m looking forward to understanding how our industry leaders are innovating and looking deeper into their client’s future needs to create potential opportunities for enhancing operations for our customers,” said Ryan Williams. “First and foremost, client needs are the drivers of innovation and by better understanding where the business is going, we can deliver the optimal, complete answers for their pain points.”
Williams has held various roles at CBS in marketing and client service received his MBA from the University of Kentucky and is the co-host of the popular and industry recognized podcast “Restaurant Technology Guys.”
Stay tuned for an update on Ryan’s lessons learned from INSPIRE.
(IRVINE, CA) 8.23.2019 – Custom Business Solutions (CBS), developers of NorthStar POS, the restaurant industry’s first iPad-based cloud point-of-sale system, announces today that Ann Tran has been promoted to the role of Director of Client Services.Ann joined Custom Business Solutions six years ago and has advanced in the company, assuming positions of increasing responsibility. Most recently, she served as Implementation Services Manager with responsibility for project management, production/staging, database management and training. The implementation team serves clients nationwide as well as internationally through CBS’s engagement with clients in the cruise line industry. “Ann has consistently delivered world-class service to our clients on many projects over the years. Her leadership will continue to help CBS to achieve our objective of being the best partner to our clients in the restaurant technology industry. We are excited about her new role at CBS,” said Jeremy Julian, Chief Operating Officer of Custom Business Solutions. As Director of Client Services, Ann will be responsible for implementation, support services, central repair and field services. Her extensive restaurant and business experience will play a key role in continuing to provide excellent service delivery to clients. About Custom Business Solutions Since 1994, the advanced software solutions offered by Custom Business Solutions have helped numerous hospitality professionals to operate their businesses more profitably. Restaurant operators and their guests have benefited from CBS’s NorthStar suite of products that enhance the dining experience. CBS also offers a range of support services such as after-hours help desk capabilities. Custom Business Solutions, Inc. is headquartered in Irvine, CA, with offices throughout the western United States.