Custom Business Solutions’ Ryan Williams Awarded Retail Solutions Providers Association NextGen Grant

The Retail Solutions Providers Association (RSPA), the only trade association dedicated to the Point of Sale technology ecosystem, has selected Custom Business Solutions (CBS) marketing and sales manager Ryan Williams to receive a NextGen grant.

The NextGen grants, given annually to five of the industry’s brightest stars, encourage higher-level solution and service engagement for the industry’s future leaders. By supporting the next generation of leaders, RPSA is promoting increasing innovation and better solutions support for operators.

Williams will be attending the upcoming INSPIRE 2019 with a new outlook on the future of the industry and how CBS and its solutions set fulfill the needs of customers in all aspects of hospitality.

As one of the nation’s largest and most successful POSitouch point of sale resellers, CBS has a strong track record of delivering value and results for customers. As the developers of the NorthStar POS suite, CBS has an in-depth understanding of the technology that drives future systems.

It’s the combination of these two business tracks that drives Williams’ insight and knowledge of the front and back end of the point of sale platform. At RSPA Inspire 2019, Williams looks to learn from seasoned professionals to improve his real world applications of innovation and even business development.

“I’m looking forward to understanding how our industry leaders are innovating and looking deeper into their client’s future needs to create potential opportunities for enhancing operations for our customers,” said Ryan Williams. “First and foremost, client needs are the drivers of innovation and by better understanding where the business is going, we can deliver the optimal, complete answers for their pain points.”

Williams has held various roles at CBS in marketing and client service received his MBA from the University of Kentucky and is the co-host of the popular and industry recognized podcast “Restaurant Technology Guys.”

Stay tuned for an update on Ryan’s lessons learned from INSPIRE.


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News & Events

  • Custom Business Solutions Welcomes Chad Waite to Their National Sales Team Custom Business Solutions (CBS), developers of NorthStar POS, the restaurant industry’s first iPad-based cloud point-of-sale system, announce today that Chad Waite has joined the company as a member of their National Sales Team. Chad will be responsible for assisting in NorthStar’s growth in the industry. He will be involved early in the product development cycle to help drive success. Waite's extensive national sales and management experience will be leveraged to help drive the success of CBS' products. Prior to joining CBS, Chad’s industry experience included work with organizations such as QSR Automations and HotSchedules, bringing success and growth to their products. “For me, the decision to join Custom Business Solutions was simple. Having known Art and Jeremy for a number of years and knowing their reputation and name in the POS industry, it was a no brainer for me.”  Chad continued on to say, “Their experience and trusted relationships in the industry provides the foundation for longevity and the close family environment adds that unique touch in providing stellar customer service and true partnerships. I am grateful and excited to contribute to the ongoing success of the organization.”  With more than 17 years of experience in the hospitality industry, Chad is going to be a benefit to CBS’s team. “Hiring someone like Chad is only going to help improve our client relationships and drive the growth of our product offerings to serve even more clients,” said Jeremy Julian, COO of CBS  Chad is originally from Ramona, CA, where he grew up in his family’s restaurants already learning about this industry at a young age. When he isn’t busy closing deals and building connections, Chad enjoys spending time with his kids and reading. Chad is also focused on personal growth and development, which only will help him succeed at CBS.   Chad Waite About Custom Business Solutions  Since 1994, the advanced software solutions offered by Custom Business Solutions have helped numerous hospitality professionals to operate their businesses more profitably. Restaurant operators and their guests have benefited from CBS’s NorthStar suite of products that enhance the dining experience. CBS also offers a range of support services such as after-hours help desk capabilities. Custom Business Solutions, Inc., is headquartered in Irvine, CA, with offices throughout the western United States.   
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