How Do I Use A POS Software In A Restaurant?

The comprehensive features available on our NorthStar modern POS systems allow restaurants to streamline the entire ordering, payment processing, inventory management, and operational decisions of the venue.

These systems are designed to make a restaurant more efficient and provide a better guest experience. Understanding the features available on our customizable NorthStar restaurant point of sale (POS) solutions highlights how upgrading your current system will offer a significant return on your investment.

Front of House

The most visible part of any restaurant POS system is in the front. Depending on the style of the restaurant, we offer solutions that range from tabletop ordering and payment solutions to kiosk ordering or online and mobile ordering.

In addition to a more self-serve experience, placing orders and paying can also be done through wait staff. Each staff member has a tablet or device that immediately sends orders to the kitchen, reducing the time guests wait for their food or drinks.

The same is true for paying at the table, through the kiosk, online, or with a mobile device. With intuitive and easy to navigate menus and customer payment solutions, wait staff can spend more time helping guests and getting food out faster.

Kitchen and Management Support

A POS restaurant management system provides information to kitchen staff and management in real time. This allows for adjustments to the menu based on inventory levels, ensuring staff at the front are not taking orders for food that is no longer available.

However, kitchen display systems also help to reduce mistakes, ensure correct sequencing of orders, and make it easier to plan specials and promotions based on accurate inventory management. With real-time information that is accurate based on orders placed online, in-house, and through a mobile app, managers and kitchen staff are always informed of inventory levels.

Inventory tracking is another aspect of management that helps to reduce waste, understand guest preferences more accurately, and avoid ordering items that are simply not needed. It is also helpful in reducing the amount of time and cost involved in traditional physical inventory counting and management.

For more information on how to use our NorthStar POS solutions in your restaurant, contact us today through our online form or give us a call at 800-551-7674.

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Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.