We are excited to announce the launch of our brand new SupportNow portal, designed to enhance your support experience and empower you to log your own tickets and conveniently follow up on their progress.
We understand the importance of efficiency and accessibility when it comes to resolving any issues or concerns you may encounter while using our products or services. With the new SupportNow portal, we aim to provide you with a streamlined platform that simplifies the ticketing process and ensures a smoother support journey.
Key Benefits of the SupportNow Portal:
- Self-Service Ticket Logging: With the new portal, you can now create support tickets at your convenience. By logging your own tickets, you can provide detailed information including screenshots about the issue you are facing, helping our support team understand your requirements more accurately from the start.
- Real-Time Ticket Tracking: Stay up-to-date with the progress of your tickets through the portal’s real-time tracking feature. You will have complete visibility into the status of your issues, enabling you to plan and prioritize accordingly.
- Seamless Follow-up: Our SupportNow portal allows you to easily follow up on your existing tickets. You can communicate directly with our support team, ask questions, provide additional information, or request updates, all within the portal. No more waiting for emails or phone calls to stay informed.
To begin utilizing the SupportNow portal, simply follow these steps:
- Visit the portal at https://custombusinesssolutions.zohodesk.com/
- Enter your login credentials. If you haven’t registered yet, you can quickly create a new account.
- Once logged in, you will be greeted with a user-friendly interface, allowing you to log new tickets, track existing ones, and interact with our support team effortlessly.
Please note that if you are an operator with multiple locations and wish to access them all within on portal log in – please submit this SupportNow sign-up form so we can ensure that you have the correct access.
We believe that the SupportNow portal will significantly improve the support experience for our valued clients like you. By leveraging this powerful tool, you can take control of your support journey, enjoy faster response times, and efficiently resolve any issues you may encounter.
Should you have any questions or require assistance with the portal, please don’t hesitate to reach out to our dedicated support team. We are here to guide you every step of the way.
Thank you for your continued trust and support. We look forward to serving you more!