Known Issues – August 27, 2012

This is a periodic summary of known issues in our released software. If you discover a problem in released software that is not listed, please send a report to Application Support using the template in KM article #674.

POSitouch

Unresolved issues:

  • Managers are unable to adjust excessively large tip amounts (313-464389)
  • PosiRpt discount/coupon report does not account for overring form-of-payment discounts
  • PosiRpt “discount category summary” report missing some types of discounts

Will be resolved in the next release (estimated: September 2012):

  • Expiration dates on version 5 setup and version 6 update
  • PMS system always received table #1 when using “Adjustment” button
  • Incorrect auth amount on CC auth screen when “remove tax” is used on form of payment (313-478817)
  • Customer display does not show order tracking
  • Meal break exceptions aren’t checked for users who don’t use POS
  • TAW.EXE is unable to adjust paid breaks
  • Positerm gets stuck when refunding a gift card on a reopened check (313-457635)
  • CC Auth screen displays meaningless balance amounts for some forms of payment (313-466080)
  • POSirpt doesn’t correctly attribute comps to managers (313-464722)
  • Cannot change jobs properly when “pay if shorter” is turned on for breaks
  • Various checkfile discrepancies
  • Various temporary malfunctions

Resolved in the current release:

  • N/A

NorthStar Change Management

Unresolved issues:

  • No known issues

Resolved in the current release:

  • N/A

NorthStar Recipe Editor

Unresolved issues:

  • Bulk delete does not work
  • Copying and pasting a recipe does not dynamically update the global view
  • Pages must be manually refreshed to see new recipes
  • Notes on images shows HTML on the first line
  • Issues with printing recipes from the editor
  • Searching recipes can be very slow
  • Sorting by date does not work
  • Toolbar customizations are not saved
  • Using tab to move between fields skips the “procedures” section
  • Images added by URL do not print
  • When copying a recipe, dates change to today’s date

Resolved in the current release (July 31):

  • Spacing between words gets removed when editing recipes
  • Notes entered into the second notes field do not appear on the recipe viewers
  • Adding a recipe to a recipe group does not always work
  • Resizing special symbols does not work
  • External links in recipes do not appear in the grid view
  • When adding a new stage to an existing recipe and then moving it up, the information below the new stage disappears
  • Portal sometimes fails on first load

NorthStar Live

Unresolved issues:

  • No known issues

Resolved in the current release:

  • [1.1.2.13] Installed version now installs a generic scoreboard layout

NorthStar Desktop and Enterprise Portal

Unresolved issues:

  • Desktop 4.10 will not automatically update to the next version.

Resolved in the current release:

  • [Desktop 4.10] Invoice numbers are no longer purged from Desktop during regular purging.
  • [Desktop 4.9] Workflow is no longer missing when Desktop is installed under a different user account.
  • [Desktop 4.9] Tip pool amounts export properly again.
  • [Desktop 4.9] Payroll Summary report no longer shows a different number of split shifts before and after committing.
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News & Events

  • A New CBS Holiday Tradition – Recipe Book Edition

    Happy Thanksgiving from our families to yours.

    Thank you for your continued support and trust in CBS. We're grateful for each and every one of you.

    We're going back to the universal language of love and a symbol of families for many: food.

    At times when our family is away, food, or the warm memories of gatherings bring us home.

    Our CBS family is happy to share with you this recipe book of our favorite dishes to bring us all closer this holiday season. When we can't celebrate the holiday season with those we love, we hope that sharing our favorite recipes brings some bright joy to you and yours.

    Know that CBS is always here for you, there is always someone on the other side of a phone. If you just need someone to talk to, give us a call. We are here to not only support your restaurants but your people as well.

    Please enjoy these recipes from our families' kitchens and some of our client's kitchens.

     

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