This is a periodic summary of known issues in our released software. If you discover a problem in released software that is not listed, please send a report to Application Support using the template in KM article #674.
POSitouch
Unresolved issues:
- Managers are unable to adjust excessively large tip amounts (313-464389)
- PosiRpt discount/coupon report does not account for overring form-of-payment discounts
- PosiRpt “discount category summary” report missing some types of discounts
Will be resolved in the next release (estimated: September 2012):
- Expiration dates on version 5 setup and version 6 update
- PMS system always received table #1 when using “Adjustment” button
- Incorrect auth amount on CC auth screen when “remove tax” is used on form of payment (313-478817)
- Customer display does not show order tracking
- Meal break exceptions aren’t checked for users who don’t use POS
- TAW.EXE is unable to adjust paid breaks
- Positerm gets stuck when refunding a gift card on a reopened check (313-457635)
- CC Auth screen displays meaningless balance amounts for some forms of payment (313-466080)
- POSirpt doesn’t correctly attribute comps to managers (313-464722)
- Cannot change jobs properly when “pay if shorter” is turned on for breaks
- Various checkfile discrepancies
- Various temporary malfunctions
Resolved in the current release:
- N/A
NorthStar Change Management
Unresolved issues:
- No known issues
Resolved in the current release:
- N/A
NorthStar Recipe Editor
Unresolved issues:
- Bulk delete does not work
- Copying and pasting a recipe does not dynamically update the global view
- Pages must be manually refreshed to see new recipes
- Notes on images shows HTML on the first line
- Issues with printing recipes from the editor
- Searching recipes can be very slow
- Sorting by date does not work
- Toolbar customizations are not saved
- Using tab to move between fields skips the “procedures” section
- Images added by URL do not print
- When copying a recipe, dates change to today’s date
Resolved in the current release (July 31):
- Spacing between words gets removed when editing recipes
- Notes entered into the second notes field do not appear on the recipe viewers
- Adding a recipe to a recipe group does not always work
- Resizing special symbols does not work
- External links in recipes do not appear in the grid view
- When adding a new stage to an existing recipe and then moving it up, the information below the new stage disappears
- Portal sometimes fails on first load
NorthStar Live
Unresolved issues:
- No known issues
Resolved in the current release:
- [1.1.2.13] Installed version now installs a generic scoreboard layout
NorthStar Desktop and Enterprise Portal
Unresolved issues:
- Desktop 4.10 will not automatically update to the next version.
Resolved in the current release:
- [Desktop 4.10] Invoice numbers are no longer purged from Desktop during regular purging.
- [Desktop 4.9] Workflow is no longer missing when Desktop is installed under a different user account.
- [Desktop 4.9] Tip pool amounts export properly again.
- [Desktop 4.9] Payroll Summary report no longer shows a different number of split shifts before and after committing.
