Known Issues – January 23, 2013

This is a periodic summary of known issues in our released software. If you discover a problem in released software that is not listed, please send a report to Application Support using the template in KM article #674.


Unresolved Issues:

  • Pappas Issue: Giftcards are sometimes not being funded
  • Pappas Issue: Giftcards causing temp malfunction

Will be resolved in the next release (estimated: April 2013)

  • CC Auth missing from checks
  • Feature: Tip Pool Change
  • Feature: Unsettled Checks as user priv code

NorthStar Change Management

Unresolved Issues:

  • No Known Issues

NorthStar Recipe Editor

Unresolved Issues:

  • When viewing a pdf on the recipe portal, there is no way to close the pdf to get back to RV
  • You have the ability to write anything in the color picker for Recipe Groups.
  • RV Installer will crash if it cannot connect to a database you point to

NorthStar Desktop and Enterprise Portal

Unresolved Issues:

  • Desktop click once installer will not install if it is a brand new install.
    • You’ll have to download the installer from to install from scratch. After installing NS Desktop, you’ll have to go to and run the install to implement the auto update.


If you have any questions please contact us at



Want to know more about NorthStar products and services?

Request a Live Demo

News & Events

  • A New CBS Holiday Tradition – Recipe Book Edition

    Happy Thanksgiving from our families to yours.

    Thank you for your continued support and trust in CBS. We're grateful for each and every one of you.

    We're going back to the universal language of love and a symbol of families for many: food.

    At times when our family is away, food, or the warm memories of gatherings bring us home.

    Our CBS family is happy to share with you this recipe book of our favorite dishes to bring us all closer this holiday season. When we can't celebrate the holiday season with those we love, we hope that sharing our favorite recipes brings some bright joy to you and yours.

    Know that CBS is always here for you, there is always someone on the other side of a phone. If you just need someone to talk to, give us a call. We are here to not only support your restaurants but your people as well.

    Please enjoy these recipes from our families' kitchens and some of our client's kitchens.


World View
Monitor all of your active locations and vitals on a single page.

Find the problem, before it's a problem.
Find out how
Recipe Viewer
Manage recipes, replace training manuals, and update communication.

All from one location,
safe and secure.
Find out how
Free Podcast!
Don't miss out as The Restaurant Technology Guys review and discuss everything you need to know. From NRA to MURTEC and the tech in-between.
Tune in Now!
Real Time Web Analytics