Known Issues – October 31, 2012

This is a periodic summary of known issues in our released software. If you discover a problem in released software that is not listed, please send a report to Application Support using the template in KM article #674.

POSitouch

Unresolved issues:

  • Ebar Labor_10.dat and Sales_10.dat do not match sales data.
  • Itemdisc.dbf distribution is wrong when there is a discount and payment as a discount on the same check.
  • When turning on Manager Override on 30% tip spcwin is not sending the tip amount to Slipsteam all of the time and causing the 2 to not balance.
    • Temporary fix: Set Manager Tip over ride to 0 until this is fixed in the new spcwin.

Will be resolved in the next release (estimated: January 2012):

  • PosiRpt discount/coupon report does not account for overring form-of-payment discounts
  • PosiRpt “discount category summary” report missing some types of discounts
  • Use reporting discount field causes memos to repeat(313-496575)
  • Type 5 in ITEMDISC disappears with multiple discount types
  • Second comp card causes a negative balance check (Ebar)
  • Cell Type 12 + coupon is missing primary item price
  • Incorrect cashouts when paying checks together (369-498101)
  • Found T file with comp split from primary item (313-498122)

NorthStar Change Management

Unresolved issues:

  • Jigsaw not fully optimizing screens.
  • Coupons in Screen Tiers will export incorrectly (Ebar Issue)

NorthStar Recipe Editor

Unresolved issues:

  • Images added by URL do not print
  • Better error handling when cannot log into the database
  • Viewer log off timeout doesn’t change regardless of value

NorthStar Live

Unresolved issues:

  • No known issues

NorthStar Desktop and Enterprise Portal

Unresolved issues:

  • The SHP Eligibility Status Report for Moxies and Shark’s Club Canada is failing to display in the report columns
  • When the Bottlerocket application is used (with command arguments or not), an error keeps coming up. The error is: Run Time error 430, class does not support automa
  • Exception thrown when querying for date not on Fiscal/Calendar
  • SHP Eligibilty STatus Reprot not reflecting the configuration rules on the Headers of the report
  • Desktop / Daily Management Operations report is missing forecasted sales
Share

Want to know more about NorthStar products and services?

Request a Live Demo

News & Events

  • A New CBS Holiday Tradition – Recipe Book Edition

    Happy Thanksgiving from our families to yours.

    Thank you for your continued support and trust in CBS. We're grateful for each and every one of you.

    We're going back to the universal language of love and a symbol of families for many: food.

    At times when our family is away, food, or the warm memories of gatherings bring us home.

    Our CBS family is happy to share with you this recipe book of our favorite dishes to bring us all closer this holiday season. When we can't celebrate the holiday season with those we love, we hope that sharing our favorite recipes brings some bright joy to you and yours.

    Know that CBS is always here for you, there is always someone on the other side of a phone. If you just need someone to talk to, give us a call. We are here to not only support your restaurants but your people as well.

    Please enjoy these recipes from our families' kitchens and some of our client's kitchens.

     

World View
Monitor all of your active locations and vitals on a single page.

Find the problem, before it's a problem.
Find out how
Recipe Viewer
Manage recipes, replace training manuals, and update communication.

All from one location,
safe and secure.
Find out how
Free Podcast!
Don't miss out as The Restaurant Technology Guys review and discuss everything you need to know. From NRA to MURTEC and the tech in-between.
Tune in Now!
Real Time Web Analytics