Known Issues – October 31, 2012

This is a periodic summary of known issues in our released software. If you discover a problem in released software that is not listed, please send a report to Application Support using the template in KM article #674.

POSitouch

Unresolved issues:

  • Ebar Labor_10.dat and Sales_10.dat do not match sales data.
  • Itemdisc.dbf distribution is wrong when there is a discount and payment as a discount on the same check.
  • When turning on Manager Override on 30% tip spcwin is not sending the tip amount to Slipsteam all of the time and causing the 2 to not balance.
    • Temporary fix: Set Manager Tip over ride to 0 until this is fixed in the new spcwin.

Will be resolved in the next release (estimated: January 2012):

  • PosiRpt discount/coupon report does not account for overring form-of-payment discounts
  • PosiRpt “discount category summary” report missing some types of discounts
  • Use reporting discount field causes memos to repeat(313-496575)
  • Type 5 in ITEMDISC disappears with multiple discount types
  • Second comp card causes a negative balance check (Ebar)
  • Cell Type 12 + coupon is missing primary item price
  • Incorrect cashouts when paying checks together (369-498101)
  • Found T file with comp split from primary item (313-498122)

NorthStar Change Management

Unresolved issues:

  • Jigsaw not fully optimizing screens.
  • Coupons in Screen Tiers will export incorrectly (Ebar Issue)

NorthStar Recipe Editor

Unresolved issues:

  • Images added by URL do not print
  • Better error handling when cannot log into the database
  • Viewer log off timeout doesn’t change regardless of value

NorthStar Live

Unresolved issues:

  • No known issues

NorthStar Desktop and Enterprise Portal

Unresolved issues:

  • The SHP Eligibility Status Report for Moxies and Shark’s Club Canada is failing to display in the report columns
  • When the Bottlerocket application is used (with command arguments or not), an error keeps coming up. The error is: Run Time error 430, class does not support automa
  • Exception thrown when querying for date not on Fiscal/Calendar
  • SHP Eligibilty STatus Reprot not reflecting the configuration rules on the Headers of the report
  • Desktop / Daily Management Operations report is missing forecasted sales
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