Northstar Desktop Licensing

NorthStar Desktop Licensing

NorthStar Version 4.3.X or Greater Has No Product Key if a licensing window does appear the following fix should alleviate the problem.

!Make Sure you have a current Backup of the QReports folder!

Use the “Uninstall A Program” functionality found in the “control panel” application to Remove the Old NorthStar Desktop Software.

1) Uninstall:

a) The (NorthStar) DesktopInstaller see pic 1 below
b) Any NorthStar Desktop Versions
c) Any JMCTools Versions

2) Rename the QReports folder to QReportsOrig

3) Go to and download the current version of NorthStar Desktop to a location you can access.

a) Right Click the setup program and Run the setup program as an Administrator.

4) From the previous QReports Folder (QReportsOrig), copy the following to C:qreports:

1) *.mdb
2) *.ini
3) *.config
4) *.xml


Example: Copy c:QReportsOrig*.mdb C:QReports

If you continue to have any issues with NorthStar Desktop Licensing Please contact The CBS HelpDesk

Want to know more about NorthStar products and services?

Request a Live Demo

News & Events

  • Dining Experience Key to Tempting Customers Back With ever-proliferating cooking shows on TV, a seemingly never-ending list of online recipes, and YouTube educators, it’s never been easier for keen amateur chefs to produce excellent and nutritious meals for a fraction of the cost of dining out. (more…)
World View
Monitor all of your active locations and vitals on a single page.

Find the problem, before it's a problem.
Find out how
Recipe Viewer
Manage recipes, replace training manuals, and update communication.

All from one location,
safe and secure.
Find out how
Free Podcast!
Don't miss out as The Restaurant Technology Guys review and discuss everything you need to know. From NRA to MURTEC and the tech in-between.
Tune in Now!
Real Time Web Analytics