Northstar Desktop Licensing

NorthStar Desktop Licensing

NorthStar Version 4.3.X or Greater Has No Product Key if a licensing window does appear the following fix should alleviate the problem.

!Make Sure you have a current Backup of the QReports folder!

Use the “Uninstall A Program” functionality found in the “control panel” application to Remove the Old NorthStar Desktop Software.

1) Uninstall:

a) The (NorthStar) DesktopInstaller see pic 1 below
b) Any NorthStar Desktop Versions
c) Any JMCTools Versions

2) Rename the QReports folder to QReportsOrig

3) Go to and download the current version of NorthStar Desktop to a location you can access.

a) Right Click the setup program and Run the setup program as an Administrator.

4) From the previous QReports Folder (QReportsOrig), copy the following to C:qreports:

1) *.mdb
2) *.ini
3) *.config
4) *.xml


Example: Copy c:QReportsOrig*.mdb C:QReports

If you continue to have any issues with NorthStar Desktop Licensing Please contact The CBS HelpDesk

Want to know more about NorthStar products and services?

Request a Live Demo

News & Events

  • A New CBS Holiday Tradition – Recipe Book Edition

    Happy Thanksgiving from our families to yours.

    Thank you for your continued support and trust in CBS. We're grateful for each and every one of you.

    We're going back to the universal language of love and a symbol of families for many: food.

    At times when our family is away, food, or the warm memories of gatherings bring us home.

    Our CBS family is happy to share with you this recipe book of our favorite dishes to bring us all closer this holiday season. When we can't celebrate the holiday season with those we love, we hope that sharing our favorite recipes brings some bright joy to you and yours.

    Know that CBS is always here for you, there is always someone on the other side of a phone. If you just need someone to talk to, give us a call. We are here to not only support your restaurants but your people as well.

    Please enjoy these recipes from our families' kitchens and some of our client's kitchens.


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