Look up the guest by phone, apply their reward or gift balance to the open check, and take payment — one flow, at the POS. No second device. No slowing the line.
Runs on iPad and Windows. Configured once in ECM, deployed to every site.
Most loyalty programs run next to the POS — a tablet on the counter, a code the guest reads out, a line that stalls while someone keys it in.
When rewards and gift cards aren't part of the order, staff skip them, enrollments get missed, and the data you paid for never shows up where decisions get made. NorthStar puts Paytronix inside the check instead.
Pull up the guest by phone number at the POS. NorthStar returns their Paytronix profile, loyalty account, and the programs they're enrolled in.
Eligible rewards and the gift balance apply as adjustments to the open check. NorthStar can validate and calculate the discount before payment, so the guest sees the right total.
The guest pays the adjusted balance. The redemption posts back to Paytronix, and the sale reports correctly — gift sales as non-revenue, item purchases as revenue.
It connects Paytronix loyalty, rewards, gift cards, and membership to the NorthStar POS. Staff look up a guest by phone, the eligible reward or gift balance applies as an adjustment on the open check, and the guest pays the adjusted balance — all at the terminal.
Yes. NorthStar can validate eligible programs and calculate the reward adjustment on the check before payment, so the guest sees the discounted total and pays the correct balance.
Selling cards at preset or open values, full or partial redemption, reloading a card, transferring a balance from one card to another, and cashing out a remaining balance subject to local rules.
Yes. NorthStar Order Entry runs on iPad/iOS and Windows. The integration is configured centrally in the ECM back office and deployed to in-store terminals.
Quick-service, fast-casual, and full-service operators — especially multi-unit brands running loyalty, gift, or membership programs that want them handled in the order, not bolted on beside it.
Tell us about your brand and we'll show you exactly how loyalty, gift, and membership work inside the NorthStar POS. We'll follow up with:
