Norwegian Cruise Line Holdings’ New Port of Call Installs NorthStar POS

Custom Business Solutions (CBS), developers of an iPad-based Point of Sale System for the hospitality industry, announced the installation of its NorthStar point-of-sale system on Harvest Caye, the Belize island resort-style port of call for Norwegian Cruise Line Holdings Ltd, parent company of Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. NorthStar will be used for guest, server and kiosk ordering in the new island resort’s four restaurants, poolside service and beach villas.

Last year, Custom Business Solutions installed the NorthStar system in several dining options within Norwegian Cruise Line’s newest cruise ship, Norwegian Escape, beginning a partnership with the cruise line that has now expanded to Harvest Caye. On Harvest Caye, the NorthStar system will be utilized in the two-story indoor/outdoor LandShark Bar and Grill, the Laughing Bird Bar and Grill serving the beach, the Manatee Marina Bar & Grill serving the marina area of the island, and the Horse-Eye Jack Bar & Grill servicing the island’s cabanas and the pool.

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Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.