Norwegian Cruise Line Holdings’ New Port of Call Installs NorthStar POS

Custom Business Solutions (CBS), developers of an iPad-based Point of Sale System for the hospitality industry, announced the installation of its NorthStar point-of-sale system on Harvest Caye, the Belize island resort-style port of call for Norwegian Cruise Line Holdings Ltd, parent company of Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. NorthStar will be used for guest, server and kiosk ordering in the new island resort’s four restaurants, poolside service and beach villas.

Last year, Custom Business Solutions installed the NorthStar system in several dining options within Norwegian Cruise Line’s newest cruise ship, Norwegian Escape, beginning a partnership with the cruise line that has now expanded to Harvest Caye. On Harvest Caye, the NorthStar system will be utilized in the two-story indoor/outdoor LandShark Bar and Grill, the Laughing Bird Bar and Grill serving the beach, the Manatee Marina Bar & Grill serving the marina area of the island, and the Horse-Eye Jack Bar & Grill servicing the island’s cabanas and the pool.

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  • Custom Business Solutions Names Ann Tran as Director of Client Services

    (IRVINE, CA) 8.23.2019 – Custom Business Solutions (CBS), developers of NorthStar POS, the restaurant industry’s first iPad-based cloud point-of-sale system, announces today that Ann Tran has been promoted to the role of Director of Client Services.

    Ann joined Custom Business Solutions six years ago and has advanced in the company, assuming positions of increasing responsibility. Most recently, she served as Implementation Services Manager with responsibility for project management, production/staging, database management and training. The implementation team serves clients nationwide as well as internationally through CBS’s engagement with clients in the cruise line industry. “Ann has consistently delivered world-class service to our clients on many projects over the years. Her leadership will continue to help CBS to achieve our objective of being the best partner to our clients in the restaurant technology industry. We are excited about her new role at CBS,” said Jeremy Julian, Chief Operating Officer of Custom Business Solutions. As Director of Client Services, Ann will be responsible for implementation, support services, central repair and field services. Her extensive restaurant and business experience will play a key role in continuing to provide excellent service delivery to clients.   About Custom Business Solutions Since 1994, the advanced software solutions offered by Custom Business Solutions have helped numerous hospitality professionals to operate their businesses more profitably. Restaurant operators and their guests have benefited from CBS’s NorthStar suite of products that enhance the dining experience. CBS also offers a range of support services such as after-hours help desk capabilities. Custom Business Solutions, Inc. is headquartered in Irvine, CA, with offices throughout the western United States.
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