Why is Recipe Viewer complaining about utensils?

Beginning on July 30, you may find some Recipe Viewer portals displaying this error when trying to view a recipe:

DataBinding: ‘System.Data.DataRowView’ does not contain a property with the name ‘UtensilName’.

Why is this happening?

On July 30, an update to NorthStar Recipe Editor was deployed. This update installs automatically the next time Recipe Editor is launched. The update changes the database in a way that the Recipe Portal website does not expect.

What can I do about it now?

Updating the Recipe Portal to the Long Term Release or Rapid Release version of RV should resolve the issue. The update can be downloaded from RV Preview and Release Links. There are instructions in that blog on how to install the software.

  1. Unzip the updated files on top of the existing Recipe Portal folder. This is on the IIS server that hosts the Recipe Viewer web site.
  2. Copy the <connectionStrings> and <appSettings> sections from “Web.config” to “_Web.config“.
  3. Rename “_Web.config” to “Web.config“.

What’s being done about it?

The Development and Application Support have developed a new way to distribute software. Please refer to New Release Method for more information on what was done.


Want to know more about NorthStar products and services?

Request a Live Demo

News & Events

  • A New CBS Holiday Tradition – Recipe Book Edition

    Happy Thanksgiving from our families to yours.

    Thank you for your continued support and trust in CBS. We're grateful for each and every one of you.

    We're going back to the universal language of love and a symbol of families for many: food.

    At times when our family is away, food, or the warm memories of gatherings bring us home.

    Our CBS family is happy to share with you this recipe book of ourĀ favorite dishes to bring us all closer this holiday season. When we can't celebrate the holiday season with those we love, we hope that sharing our favorite recipes brings some bright joy to you and yours.

    Know that CBS is always here for you, there is always someone on the other side of a phone. If you just need someone to talk to, give us a call. We are here to not only support your restaurants but your people as well.

    Please enjoy these recipes from our families' kitchens and some of our client's kitchens.


World View
Monitor all of your active locations and vitals on a single page.

Find the problem, before it's a problem.
Find out how
Recipe Viewer
Manage recipes, replace training manuals, and update communication.

All from one location,
safe and secure.
Find out how
Free Podcast!
Don't miss out as The Restaurant Technology Guys review and discuss everything you need to know. From NRA to MURTEC and the tech in-between.
Tune in Now!
Real Time Web Analytics