CBS has company-hired and trained Field Technicians in many areas of the country and provides a nationwide network that can deliver responsive onsite service.
Our Field Service Team is closely managed to ensure we meet the service level commitments established with our customers. A CBS Field Technician arrives at your site fully-equipped with parts and service equipment in-hand to assist with getting your POS System up and running without delay. For all full contract customers, once the service issue is repaired, the CBS Field Technician will complete a preventative maintenance walk through “Health Check” to proactively identify and address potential problem areas before it presents downtime for your business. CBS has built a fully integrated electronic work order system that provides instant notification to each field technician of a service call and provides them with the details needed to promptly respond to the customer’s service issues.
We are experienced market leaders who know the restaurant industry like nobody else. We have been successfully leveraging our technology solutions in restaurants for over two decades – and like a fine wine, our solutions just keep getting better with age.
