Online Ordering Designed for Restaurants

Offer a unique, direct online ordering experience without sacrificing your data or your brand.

Easily manage orders

Keep operations running smoothly by tracking online orders from anywhere in your restaurant—back-of-house with Dashboard or front-of-house with Expo. Monitor performance, process refunds, check order statuses, and more.

Serve up a great dining experience

Enable guests to scan a QR code to access your menu, place an order, and pay for a meal, all from their own mobile device. 

Configure the menu your way

Control your menu, item availability, pricing, and store hours from a single dashboard with brand- and location-level settings. Encourage guests to order more, and more frequently, with upsells, featured items, and LTOs.

what makes us different

The features we live by

Order Throttling Capabilities

With order throttling integrated into our online ordering system, businesses can seamlessly manage peak order volumes, ensuring timely preparation and delivery. This not only enhances operational efficiency but also guarantees a consistently superior customer experience. Enjoy the luxury of paced orders, reduced wait times, and the assurance that quality is never compromized, no matter how high the demand.

Robust Reports and Analytics 

Dive deep into the pulse of your business with our robust reports and analytics for online ordering. This feature empowers you to track sales, monitor customer behaviors, and gauge overall performance in real-time. Armed with data-driven insights, you can now make informed decisions, optimize operations, and tailor your offerings to meet market demands. Beyond just numbers, it's a strategic compass pointing you towards sustained growth and success.

Delivery Management

Payment Simplified

Experience a seamless checkout process with our simplified online payment solution. Designed for efficiency, it ensures quick, secure, and hassle-free transactions for every order. Say goodbye to convoluted payment steps and embrace an intuitive system that prioritizes your convenience, giving you more time to enjoy what you order and less time worrying about how you pay.

POS Integration

Unlock unparalleled convenience with NorthStar's POS integrations for online ordering. This integration ensures that your digital and physical sales channels communicate seamlessly, minimizing manual entry and reducing errors. With every online order instantly reflected in your POS system, you'll experience smoother operations, improved inventory management, and a holistic view of your business at your fingertips. It's not just integration; it's a harmonious fusion designed for your success

Branded Front End

Transform your online ordering platform into a powerful extension of your brand. With the ability to custom-brand your interface, not only do you offer a seamless shopping experience, but you also reinforce brand identity with every transaction. It’s more than just online ordering – it’s an immersive experience tailored to resonate with your brand’s unique identity, ensuring that brand awareness is maintained at every touchpoint.

Contactless

Embrace the future of dining with our contactless features in online ordering. This not only provides your customers with the peace of mind in prioritizing their health and safety but also ensures swift and seamless transactions every time. Reduce physical touchpoints, elevate efficiency, and cater to the modern consumer's preference — all while fostering trust and loyalty in an ever-evolving digital age.

Empower your guests with a robust tool set and beautifully branded interface.

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Guests pre-order right from your lobby while they wait or place orders to go, streamlining the ordering process.

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Stay in touch with customers from their home or office.

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Everything you’d expect from a best-in-class POS.

  • Split Checks
  • Adjustments – Voids, Comps, Promos
  • Split Payment
  • Alternate Payments
  • Integrated Credit Cards
  • Integrated Gift Cards
  • Auto Tip Calculations
  • Signature Capture on Screen
  • Print Receipts
  • Email Receipts
  • Age verification
  • Pre-Order Capability
  • Advanced Order Capability
  • Check Search Capability
  • Out of Stock by item or component
  • Server Log on with card or number
  • Table selection by Map / List or Number
  • Unlimited Menu Categories
  • Multiple Menus
  • Happy Hour (Alternate Pricing) by time of Day and Area
  • Multiple Revenue Centers per System
  • Quantity Buttons
  • Pizza Pricing with Support for Halves and Quarters
  • Membership Accounts
  • Membership Account Favorites with Direct Ordering
  • Training Mode
  • Match Seat Position to Order
  • Combo Meal Interface
  • And so much more!
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Mobile optimized menus and images load and respond quickly. Guests can order takeout or delivery right on their phone or tablet from anywhere.

Optimized Menus for Mobile

Revolutionize Your Business With Online Ordering For Restaurants

Working in the food industry, you know just how important it is to be as efficient as possible. At NorthStar, we have an all-encompassing online food ordering solution specifically tailored to your needs. Our innovative online ordering for restaurants allows you to streamline your processes, enhance customer satisfaction, and boost your bottom line.

Our robust customer ordering system provides a seamless, user-friendly experience for your patrons. From browsing your menu to making a payment, each step is designed to be effortless. This increases order accuracy while fostering customer loyalty.

Elevate Your Service with Our Cutting-Edge Online Food Ordering Solution

NorthStar’s restaurant online ordering system is a comprehensive platform that integrates with your existing systems, automating processes, and providing valuable insights into your operations. With our solution, you will have access to robust analytics and reporting tools that allow you to track sales, monitor customer behavior, and make data-driven decisions to further grow your business.

Our system is fully customizable, which allows you to maintain your brand identity while offering an immersive digital ordering experience. Whether you are a small diner or a large chain, our ordering solution can be tailored to fit your unique needs and preferences.

Stay Ahead of the Curve with Our Innovative Ordering Apps for Mobile

In today’s digital age, having a mobile presence is essential. Our food ordering solution extends beyond your website to include ordering apps for mobile. These apps offer the same seamless experience as our web-based platform, but with the added convenience of being accessible from anywhere, at any time. This allows your customers to place orders on the go, increasing your reach and potential for sales.

With NorthStar’s online ordering solution, you are embracing a smarter, more efficient way of running your restaurant. Contact us today to learn more and take your business to the next level.

Can't find your answer? We have them.

Frequently Asked Questions

Online ordering provides a more efficient and cost-effective way of getting food to customers. With features such as automated payment processing, digital menus, and integration with social media platforms, restaurants can build an effective online presence and make sure orders are completed quickly and easily. Additionally, customers can quickly modify menu items and specify preferences like allergy or dietary requirements with ease.

Yes, online ordering is secure. Most online ordering services utilize industry-standard encryption to ensure that customer data remains protected throughout the entire process. Additionally, many services use third-party payment gateways to ensure that payment data is securely stored.

Orders can often be completed within minutes when placed online, as opposed to over the phone or in person. This allows customers to get their food much faster and helps businesses minimize delays caused by taking orders manually.

Yes, online ordering allows customers to quickly modify menu items and specify preferences like allergy or dietary requirements with ease. This level of customization makes it easier for restaurants to ensure that customers get exactly what they want.

Yes, most online ordering services allow businesses to customize their menus with logos, images, and other branding elements. This allows restaurants to create a unique online presence that reflects their brand.

Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.