Online Ordering Designed for Restaurants

Offer a unique, direct online ordering experience without sacrificing your data or your brand.

Easily manage orders

Keep operations running smoothly by tracking online orders from anywhere in your restaurant—back-of-house with Dashboard or front-of-house with Expo. Monitor performance, process refunds, check order statuses, and more.

Serve up a great dining experience

Enable guests to scan a QR code to access your menu, place an order, and pay for a meal, all from their own mobile device.

Configure the menu your way

Control your menu, item availability, pricing, and store hours from a single dashboard with brand- and location-level settings. Encourage guests to order more, and more frequently, with upsells, featured items, and LTOs.

what makes us different

The features we live by

Order Throttling Capabilities

With order throttling integrated into our online ordering system, businesses can seamlessly manage peak order volumes, ensuring timely preparation and delivery. This not only enhances operational efficiency but also guarantees a consistently superior customer experience. Enjoy the luxury of paced orders, reduced wait times, and the assurance that quality is never compromised, no matter how high the demand.

Robust Reports and Analytics

Dive deep into the pulse of your business with our robust reports and analytics for online ordering. This feature empowers you to track sales, monitor customer behaviors, and gauge overall performance in real-time. Armed with data-driven insights, you can now make informed decisions, optimize operations, and tailor your offerings to meet market demands. Beyond just numbers, it's a strategic compass pointing you towards sustained growth and success.

Delivery Management

Payment Simplified

Experience a seamless checkout process with our simplified online payment solution. Designed for efficiency, it ensures quick, secure, and hassle-free transactions for every order. Say goodbye to convoluted payment steps and embrace an intuitive system that prioritizes your convenience, giving you more time to enjoy what you order and less time worrying about how you pay.

POS Integration

Unlock unparalleled convenience with NorthStar's POS integrations for online ordering. This integration ensures that your digital and physical sales channels communicate seamlessly, minimizing manual entry and reducing errors. With every online order instantly reflected in your POS system, you'll experience smoother operations, improved inventory management, and a holistic view of your business at your fingertips. It's not just integration; it's a harmonious fusion designed for your success

Branded Front End

Transform your online ordering platform into a powerful extension of your brand. With the ability to custom-brand your interface, not only do you offer a seamless shopping experience, but you also reinforce brand identity with every transaction. It’s more than just online ordering – it’s an immersive experience tailored to resonate with your brand’s unique identity, ensuring that brand awareness is maintained at every touchpoint.

Contactless

Embrace the future of dining with our contactless features in online ordering. This not only provides your customers with the peace of mind in prioritizing their health and safety but also ensures swift and seamless transactions every time. Reduce physical touchpoints, elevate efficiency, and cater to the modern consumer's preference — all while fostering trust and loyalty in an ever-evolving digital age.

Empower your guests with a robust tool set and beautifully branded interface.

Customers can quickly place their order at the table
Purchase songs at the table
Payment at the table/kiosk
Signature capture on Screen
Customer can split checks or split payments

Email receipt for email capture
Never miss an upsell opportunity
Coursing with reminders
Content and Media Management in the Cloud
Fully customizable user interface
Much more

Guests pre-order right from your lobby while they wait or place orders to go, streamlining the ordering process.

Put your menu to work anywhere in your restaurant
Allow for pre-orders from the lobby
Create additional sales opportunities in key restaurant locations
Utilize the digital signage as additional branding opportunity
Create dialogue opportunities with your customers
Send orders directly to the kitchen

Control pricing and media all from one online location

Stay in touch with customers from their home or office.

Customer quickly order for themselves at table
Purchase songs at the table
Payment at the table / kiosk
Signature capture on Screen
Customer has ability to split checks or split payments
Email receipt for email capture
Never miss an upsell opportunity

Coursing with reminders
Content and Media Management in the Cloud
Fully customizable user interface
Much More

Everything you’d expect from a best-in-class POS.

Split Checks
Adjustments – Voids, Comps, Promos
Split Payment
Alternate Payments
Integrated Credit Cards
Integrated Gift Cards
Auto Tip Calculations
Signature Capture on Screen
Print Receipts
Email Receipts
Age verification
Pre-Order Capability
Advanced Order Capability
Check Search Capability
Out of Stock by item or component
Server Log on with card or number
Table selection by Map / List or Number
Unlimited Menu Categories
Multiple Menus
Happy Hour (Alternate Pricing) by time of Day and Area
Multiple Revenue Centers per System
Quantity Buttons
Pizza Pricing with Support for Halves and Quarters
Membership Accounts
Membership Account Favorites with Direct Ordering
Training Mode
Match Seat Position to Order
Combo Meal Interface
And so much more!

Mobile optimized menus and images load and respond quickly. Guests can order takeout or delivery right on their phone or tablet from anywhere.

Users have access to your menu anywhere, any time
Browse entire menu with images and modifiers
View store locations with maps
Select and modify items and add or subtract toppings or modifiers

Check out via secure credit card entry
Built-in integration into your store’s POS system and reporting
Change pricing and media from one online location

“The NorthStar product is unlike anything on the market today. With its five integrated ordering modes all controlled from one online database, it maximizes the flexibility of the technology and allows us to capture more sales in more places more often.”

Restaurant POS/IT Consultant

“The NorthStar team is incredibly attentive to my business’s needs. As we’ve grown and added additional units, our needs have evolved and the team at NorthStar has been there every step of the way.”

Co-Owner and Executive Chef

"We want to be the best at barbecue and leave the technology to the experts, like CBS. NorthStar is helping improve our speed of service with quicker processing through the lines. We believe NorthStar is an investment that will help us keep our personal touch of service and provide an even better service for our high-volume locations."

Chief Operating Officer

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Frequently Asked Questions

What are the benefits of online ordering for restaurants?

Online ordering provides a more efficient and cost-effective way of getting food to customers. With features such as automated payment processing, digital menus, and integration with social media platforms, restaurants can build an effective online presence and make sure orders are completed quickly and easily. Additionally, customers can quickly modify menu items and specify preferences like allergy or dietary requirements with ease.

Is online ordering secure?

Yes, online ordering is secure. Most online ordering services utilize industry-standard encryption to ensure that customer data remains protected throughout the entire process. Additionally, many services use third-party payment gateways to ensure that payment data is securely stored.

How quickly can orders be completed?

Orders can often be completed within minutes when placed online, as opposed to over the phone or in person. This allows customers to get their food much faster and helps businesses minimize delays caused by taking orders manually.

Can I customize orders online?

Yes, online ordering allows customers to quickly modify menu items and specify preferences like allergy or dietary requirements with ease. This level of customization makes it easier for restaurants to ensure that customers get exactly what they want.

Can I customize the design of my online menu?

Yes, most online ordering services allow businesses to customize their menus with logos, images, and other branding elements. This allows restaurants to create a unique online presence that reflects their brand.

Book a personalized demo today!

Discover why traditional restaurant brands and virtual concepts rely on our powerful ordering platform to maximize profitability, streamline operations, and meet guests where they are.