In addition to minimizing equipment downtime, the CBS Advanced Depot Services Contract provides savings and advantages over standard Time & Materials/C.O.D. Maintenance.
- Field Service is billed at $110/hour (one hour minimum) plus applicable trip charges, materials, and taxes (regular T&M Field Service is billed at $170/hour with a one hour minimum plus applicable trip charges, materials, and taxes)
- After hours and weekend Field Service calls are billed at $165/hour with a two hour minimum plus applicable trip charges, materials, and taxes (Regular T&M Maintenance Field Service is billed at $250/hour with a two hour minimum plus applicable trip charges, materials, and taxes)
NOTE: The customer is responsible for freight to CBS while CBS is responsible for freight to the customer. Escalation of freight is determined by type of equipment and/or the percentage of the system in for repair. If the equipment is not received by CBS within 30 days, an invoice will be sent for the cost of the replacement equipment that was shipped to the customer.