Tag Archives: Tips and Tricks

Why is Recipe Viewer complaining about utensils?

Beginning on July 30, you may find some Recipe Viewer portals displaying this error when trying to view a recipe: DataBinding: ‘System.Data.DataRowView’ does not contain a property with the name ‘UtensilName’. Why is this happening? On July 30, an update to NorthStar Recipe Editor was deployed. This update installs automatically the next time Recipe Editor is launched. The update changes
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Why does NorthStar Desktop show all my old invoices as uncommitted?

You may run across a customer trying to commit AP in NorthStar Desktop, and very old invoices are showing up to be committed again. Why is this happening? With NorthStar Desktop 4.5, we added automatic purging of the MDB files in the C:QReports directory. This was to avoid files like qDBFData.mdb growing to over 1 gigabyte in size and becoming
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POSitouch installers are expired; what do I do?

Version 12.05 of the POSitouch 5 Setup and POSitouch 6 Update have expired. How do I use them until a new version is released? For POSitouch 5 Setup, simply change the backoffice’s clock to June 30, then start the installation. You can change it back as soon as you see the blue background of RDC’s installer. For POSitouch 6 Update,
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Using your psychic powers to fix credit card problems

Sometimes, issues with credit cards and gift cards can be difficult because there is so much involved: There’s POSitouch, there’s SlipStream/Txnplus, and there’s the credit card processor. The problem could be with any one of them. Luckily, there’s a trick that almost always works to find the problem: Try running the transaction from the Batch Manager instead of from POSitouch.
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