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Get the best in Hospitality Technology Solutions with the Washington Hospitality Association by your side

We guide restaurants to success with all the tools, services, and expertise needed to run a profitable business.

Restaurant Technology Solutions by NorthStar

Trusted by over 10,000 Restaurants

Leveraging restaurant POS software solutions for diverse markets

Ordering for everyone, with a 5-mode platform

Don’t waste time using different systems or a mix of paper and technology. With NorthStar, everyone and everything operates from one platform, together, in the cloud and on your tables.

Everything you’d expect from a best-in-class POS.

  • Split Checks
  • Adjustments – Voids, Comps, Promos
  • Split Payment
  • Alternate Payments
  • Integrated Credit Cards
  • Integrated Gift Cards
  • Auto Tip Calculations
  • Signature Capture on Screen
  • Print Receipts
  • Email Receipts
  • Age verification
  • Pre-Order Capability
  • Advanced Order Capability
  • Check Search Capability
  • Out of Stock by item or component
  • Server Log on with card or number
  • Table selection by Map / List or Number
  • Unlimited Menu Categories
  • Multiple Menus
  • Happy Hour (Alternate Pricing) by time of Day and Area
  • Multiple Revenue Centers per System
  • Quantity Buttons
  • Pizza Pricing with Support for Halves and Quarters
  • Membership Accounts
  • Membership Account Favorites with Direct Ordering
  • Training Mode
  • Match Seat Position to Order
  • Combo Meal Interface
  • And so much more!
Restaurant Technology Solutions by NorthStar

Empower your guests with a robust tool set and beautifully branded interface.

GuestOrdering CBS NorthStar

Guests pre-order right from your lobby while they wait or place orders to go, streamlining the ordering process.

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Stay in touch with customers from their home or office.

NorthStar Online Web Ordering CBS NorthStar

Mobile optimized menus and images load and respond quickly. Guests can order takeout or delivery right on their phone or tablet from anywhere.

Optimized Menus for Mobile

Can't find your answer? We have them.

Frequently Asked Questions

Washington Hospitality Association offers integrated, best-of-breed solutions for POS, recipe management, online ordering, KDS, labor management, digital signage, payment processing, and more. NorthStar is a cloud-based restaurant POS software is designed with ease of use and scalability at its core. 

NorthStar is a leading restaurant POS software suite with integrated, best-in-class solutions designed to handle all aspects of managing a restaurant successfully.

Yes, comprehensive training and support resources are available, ensuring a smooth transition and ongoing assistance for users. These resources include online tutorials, customer support services, and direct consultations to address any operational queries or challenges.

NorthStar POS distinguishes itself from Toast POS by emphasizing customization and specialized features specifically designed for the hospitality industry. It provides a robust, cloud-based solution tailored to meet the intricate demands of restaurant operations, including advanced integration options and real-time data analytics. This focus on customization and the specific needs of restaurants aims to enhance customer service, improve business efficiency, and manage complex operations more effectively. 

The Restaurant Technology Guys podcast. Drawing from over 25 years of restaurant technology experience, the podcast and blog provide a wealth of information for tech-savvy restaurant entrepreneurs, CEOs, operators, and managers.

NorthStar is purpose-built for restaurant chains and is designed to scale with your business as it grows, using the solutions and services that work best for your specific restaurant type. 

NorthStar offers a highly customizable and comprehensive solution tailored for the hospitality industry, emphasizing scalability, integration capabilities, and real-time data access. Unlike Clover, which is well-suited for a broad range of small to medium-sized businesses, NorthStar POS is specifically designed to meet the complex needs of restaurants, including advanced menu management, tableside ordering, and kitchen display systems, providing a more specialized tool for restaurant management.

Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Coursing

This helps the kitchen staff know the sequence in which to prepare and send out dishes. It ensures that appetizers come out before mains, and desserts come out last, for instance.

Wine and Beverage Management

If the restaurant has an extensive wine or beverage list, NorthStar's integrated bin system can help servers make recommendations, track inventory in real-time, and ensure accurate pricing.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Split or Combine Checks

Guests often prefer separate checks, especially in larger groups. An easy-to-use split bill feature ensures that the process is smooth and error-free.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Offline Mode

If the internet goes down, NorthStar will be able to accept payments and then sync once it's back online.

Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Self-Service Kiosks and Mobile Ordering

We offer integrated self-service kiosks and mobile ordering capabilities. Let your customers take the lead and reduce in-store wait times, enhancing their dining experience.

Tax and Gratuity Customization

Being able to adjust for local tax rates and suggest gratuities can simplify the checkout process.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Table Management and Queue System

For fast-casual restaurants that offer both counter and table service, a system to manage open tables and customer queues can ensure efficient seating and order management.

Customer Feedback Integration

Capture real-time feedback from customers through NorthStar, allowing management to immediately address concerns, recognize outstanding service, or identify areas for improvement.

Offline Mode

If the internet goes down, NorthStar will be able to accept payments and then sync once it's back online.

Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.