Custom Business Solutions Introduces NorthStar 4.0 with EMV Certification and Updated Features

Custom Business Solutions, developers of the restaurant industry’s first tablet-based point of sale system, announced the release of NorthStar Order Entry 4.0 with expanded, robust capabilities for improving operations and increasing efficiencies for restaurant and food service businesses.

First developed for the restaurant industry five years ago, NorthStar Order Entry provides an omni-channel platform for guests and servers to more efficiently order while managing security, improving speed of service, and enhancing the guest experience with better technology.

The new features in NorthStar Order Entry 4.0 are based on both operator feedback and Custom Business Solutions’ research on future needs for the industry, according to Art Julian, CEO and founder of Custom Business Solutions (CBS).

“This enhanced version of NorthStar gives operators more flexibility and the technology muscle to handle so many more tasks from one system, “ Julian says. “NorthStar 4.0 also offers specific features for operators in other market segments including the cruise industry and the amusement park industry.”

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Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.