Managed Services

An experienced team to support your restaurant infrastructure.

We know restaurant tech better than anyone else

Anyone doing business knows that computers and IT are critical to your company’s mission. So why is it that IT is often one of the most underserved departments?

CBS NorthStar is more than just a restaurant technology company. In fact, we’ve helped many of our largest partners implement, monitor, and grow their IT departments and we want to do the same for your business. Whether it’s desktops, network and server configuration, phone systems, or integrating new technology into your workflow, CBS can help.

Support for your restaurant's IT infrastructure

IT management is often seen as a drain on resources, time, and sanity. Many IT professionals are in need of some help – and that’s where CBS comes in. With CBS, your full IT solution is just a click or call away. CBS can manage, maintain, and support your entire IT infrastructure.

Enjoy peace of mind with our managed services

For one convenient monthly fee, CBS can provide unlimited access to IT services. Our managed services automatically come with the peace of mind of having an experienced IT team with over two decades of IT experience. If you’re ready to get the most out of your IT department – saving time and money and preserving your sanity – contact us today.

Can't find your answer? We have them.

Frequently Asked Questions

Managed services is the practice of outsourcing the responsibility for and work of maintaining an IT infrastructure. It allows for improved operations at a lower cost than would be possible if the business trained and maintained those resources in-house.

CBS NorthStar’s Managed Services includes:

  • Manage and monitor desktops, servers, and networks
  • Back up servers and workstations
  • Install and manage firewalls
  • Install, manage, and monitor security (anti-spyware/malware software and updates)
  • Install and manage software updates and patches
  • Host your email or VoIP phone system
  • Provide 24/7/365 IT support with the award-winning CBS Support Team

CBS NorthStar will put resources in place to ensure that your IT infrastructure is up-to-date and will monitor your network, servers, and systems to ensure everything is running smoothly and securely.

CBS NorthStar’s Managed Services are a good fit for any restaurant business that would prefer to let tried-and-tested experts manage the IT infrastructure rather than hire, train, and manage in-house resources.

CBS NorthStar will take care of your network security, servers, and other IT systems, ensuring they’re up-to-date and running smoothly.

Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.