PRIVACY POLICY

Last Updated: June 12, 2018

 Personal Information Collected

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Personal Information you have given us.

We collect Personal Information from you through online forms, emails we send that you read and click, the pages you visit on our website after clicking emails or completing online forms. This information may include:

  • Email Address
  • Name
  • Address
  • Company
  • Location Data

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our viewers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We use analytics to gather usage information about our website and communications. This helps us understand their effectiveness.

Data you provide with consent is held until you withdraw that consent. Data about how you engage with us, such as reading emails and browsing web pages may be held for up to ten years or more from the last time you engage with us.

How Your Personal Information Is Used

  • Providing and personalizing our services and website
  • Responding to your inquiries and requests
  • Administering orders and accounts
  • Providing you with information about news and events
  • Understanding what is of interest to you to improve and provide the most relevant content
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Sharing
We do not sell or distribute your information to others for the purpose of your being marketed to. We may share your identifying information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your personal information here. You can also opt-out of Google Analytics here.

We may also use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info .

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Legal Basis

We use consent and legitimate interest as the GDPR basis to store and process your data. The lawful bases are (a) the performance of a contract with you and (b) it is necessary for our legitimate interests (to study how customers use our products and services, to develop them and grow our business). Legitimate interests include:

  • Responding to inquiries you make whether by phone, email, contact form, or other method.
  • Tailoring information based on your activity, such as what content you show interest in.
  • Delivering electronic information you have requested, such as our e-newsletter.

Consent

By using our site and/or subscribing to our email list, you consent to this Privacy Policy. If at any point you would like to opt-out or withdraw previously given consent please contact us using the details at this end of this policy. All our marketing emails contain unsubscribe links.

Disclosures

  • We will not sell, barter or rent your data. We may use third party suppliers to help us process your data but only for the purposes identified in this policy.
  • Our website and communications may include links to third parties. We are not responsible for the privacy policies and practices of any third party to whom we link.

Your Rights

Your rights include:

  • Request the personal data we hold about you.
  • Complain to a supervisory authority if you believe we have misused your data
  • Withdraw consent at any time
  • International information transfers

We use trusted companies to process data outside in the United States. We keep shared data to the minimum necessary, review the privacy policies of those companies and only work with companies we trust to keep your data safe.

Changes

We review and update our privacy policy from time to time. We may notify you of updates by email. It was last updated June 2018.

Contact Information

If you have any requests concerning your personal information or any queries with regard to these practices or would like to withdraw consent, please contact:

Custom Business Solutions, Inc.
12 Morgan, Irvine CA 92618
Tel: 800.551.7674
Fax: 949.380.7644


Want to know more about NorthStar products and services?

Request a Live Demo

News & Events

  • Custom Business Solutions Names Ann Tran as Director of Client Services

    (IRVINE, CA) 8.23.2019 – Custom Business Solutions (CBS), developers of NorthStar POS, the restaurant industry’s first iPad-based cloud point-of-sale system, announces today that Ann Tran has been promoted to the role of Director of Client Services.

    Ann joined Custom Business Solutions six years ago and has advanced in the company, assuming positions of increasing responsibility. Most recently, she served as Implementation Services Manager with responsibility for project management, production/staging, database management and training. The implementation team serves clients nationwide as well as internationally through CBS’s engagement with clients in the cruise line industry. “Ann has consistently delivered world-class service to our clients on many projects over the years. Her leadership will continue to help CBS to achieve our objective of being the best partner to our clients in the restaurant technology industry. We are excited about her new role at CBS,” said Jeremy Julian, Chief Operating Officer of Custom Business Solutions. As Director of Client Services, Ann will be responsible for implementation, support services, central repair and field services. Her extensive restaurant and business experience will play a key role in continuing to provide excellent service delivery to clients.   About Custom Business Solutions Since 1994, the advanced software solutions offered by Custom Business Solutions have helped numerous hospitality professionals to operate their businesses more profitably. Restaurant operators and their guests have benefited from CBS’s NorthStar suite of products that enhance the dining experience. CBS also offers a range of support services such as after-hours help desk capabilities. Custom Business Solutions, Inc. is headquartered in Irvine, CA, with offices throughout the western United States.
World View
Monitor all of your active locations and vitals on a single page.

Find the problem, before it's a problem.
Find out how
Recipe Viewer
Manage recipes, replace training manuals, and update communication.

All from one location,
safe and secure.
Find out how
Free Podcast!
Don't miss out as The Restaurant Technology Guys review and discuss everything you need to know. From NRA to MURTEC and the tech in-between.
Tune in Now!
Real Time Web Analytics