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The Press Corner

Articles

Part 4 – The Lie: “Our Staff Won’t Adapt to New Technology”

A common concern among restaurant owners and managers is the belief that their staff won’t adapt to new technology. While change can be challenging, underestimating your team’s ability to learn and grow can hold your business back. Here’s why investing in modern technology and trusting your staff to adapt is essential for your restaurant’s success.

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Articles

Part 3 – The Lie: “We’ll Upgrade Our Technology When Things Slow Down”

The promise of upgrading technology “when things slow down” is a common refrain. While it may seem logical to wait for a quieter period, the reality is that there’s never a perfect time to upgrade. Delaying can result in missed opportunities that could significantly enhance your operations. Here’s why you should proactively embrace new technology now.

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Articles

Part 2 – The Lie: “We Can’t Afford to Take Risks with New Technology”

In the restaurant industry, the fear of adopting new technology often stems from perceived risks and costs. Many owners and managers believe, “We can’t afford to take risks with new technology.” However, not adopting new technology can be an even bigger risk. Here’s why embracing technological advancements is crucial for staying competitive.

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The Lie: “Our Old Restaurant Technology Works Just Fine”
Articles

Part 1 – The Lie: “Our Old POS System Works Just Fine”

Despite this, a common refrain from many restaurant owners and managers is, “Our old restaurant technology works just fine.” While it may be true that your current systems are still functional, clinging to outdated technology can prevent your business from reaching its full potential. Here’s why it’s time to reconsider and embrace the innovations offered by newer restaurant tech.

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Free Point of Sale
Articles

The Hidden Costs of Free Point of Sale Hardware

In the competitive world of point of sale (POS) systems, the promise of free hardware can be tempting. However, it’s crucial to look beyond the surface. Free hardware often comes with hidden costs, such as higher software fees, increased payment processing rates, and long-term contracts that can lock you into paying more over time. For instance, while one provider might offer free hardware, they could charge significantly more for their software, quickly eroding any initial savings. Similarly, higher payment processing rates can add up, especially for high-volume businesses, leading to substantial additional costs each year. Understanding these hidden expenses is essential for making an informed decision and choosing a POS provider that truly offers value without surprises.

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Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.