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CBS NorthStar Support
News & Events

35 Seconds in 2024: Lightning-Fast Technical Support at CBS NorthStar

Imagine getting ahold of a real person in just 35 seconds. That’s right, during the first week of the New Year, our average speed of answer for phone-based technical support was an astonishing 35 seconds. When you call us, you won’t encounter chatbots or phone trees; you’ll connect with a real, live, and highly capable human ready to provide real solutions.

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News & Events

What is a Grocerant?

In the ever-evolving landscape of food distribution, we find ourselves navigating a world far more fluid than its historical counterparts. Traditionally, consumers relied heavily on supermarkets for their meat, dry goods, and fresh produce needs. Dining out at local restaurants was reserved for special occasions or when convenience beckoned. However, the lines distinguishing these culinary avenues have gradually blurred. It’s worth noting that the largest food retailer in the United States today is none other than Walmart, and the trend of Americans embracing online food purchases is on the rise.

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NorthStar Holiday Recipe Collection
News & Events

Season’s Eatings with NorthStar: A Holiday Recipe Collection Is Live!

Discover Delectable Holiday Recipes: Season’s Eatings with NorthStar

Looking for the perfect recipes to make your holiday season memorable? Look no further! NorthStar is delighted to present “Season’s Eatings with NorthStar,” a mouthwatering collection of holiday recipes that will elevate your festive gatherings. From succulent turkey to delectable pumpkin pie, our recipes are designed to delight your taste buds and create lasting memories.

Explore our holiday recipe collection now and find inspiration for your Thanksgiving and holiday feasts. Whether you’re a seasoned chef or a novice in the kitchen, our easy-to-follow recipes will help you craft dishes that will impress your guests. Get ready to add a touch of NorthStar magic to your holiday table!

Visit our website to access the full recipe collection and start planning your holiday menu today. We can’t wait to see your culinary creations. Share your holiday dishes with us using #SeasonsEatingsWithNorthStar and join the festive conversation.

This holiday season, let’s celebrate togetherness, gratitude, and the joy of great food. Happy Thanksgiving from NorthStar!

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New CBS NorthStar Website
News & Events

New Site, Same Us.

We are thrilled to announce the launch of our brand-new website, designed to provide you with a seamless and informative experience like never before. At CBSNorthStar, we are committed to pushing the boundaries of innovation, and our new website is no exception. We’ve revamped our online presence to make it easier for you to explore our cutting-edge solutions, learn about our services, and stay updated with the latest industry trends.

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News & Events

Allie Haskell Represents CBS on the RSPA’s NextGen 40 Under 40 Rising Stars List

Custom Business Solutions (CBS) is thrilled to announce that Allie Haskell, a talented member of our team, has been recognized as one of the RSPA NextGen 40 Under 40 Rising Stars. The Retail Solutions Providers Association (RSPA) introduced this prestigious program to honor young professionals who are driving growth, embracing technological advancements, and delivering exceptional solutions in the retail IT industry. Allie’s inclusion in this list is a testament to her expertise, innovation, and leadership skills, which have propelled her to the forefront of the industry.

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Hard Eight BBQ, a Texas-based, family-owned barbecue chain renowned for its authentic pit-smoked meats, is pleased to announce that it has chosen NorthStar POS, a product of Custom Business Solutions (CBS), as its point of sale (POS) system across all restaurant locations.
News & Events

Hard Eight BBQ Selects NorthStar Order Entry for POS Solutions Across All Locations

Dallas, TX – June 26, 2023 – Hard Eight BBQ, a Texas-based, family-owned barbecue chain renowned for its authentic pit-smoked meats, is pleased to announce that it has chosen NorthStar POS, a product of Custom Business Solutions (CBS), as its point of sale (POS) system across all restaurant locations.

As part of Hard Eight BBQ’s commitment to integrating leading-edge technology with old-school culinary tradition, this partnership aims to enhance the dining experience by increasing efficiency and simplifying transactions for its customers.

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Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.