Built for Table Service

At your service, so you can focus on theirs.

Deliver an amazing guest experience

Whether you focus on fine dining or casual tableside, our solutions can help you streamline your processes and standardize your level of service. We provide everything you need to deliver an amazing guest experience that will keep customers coming back for more.

Fine Dining or Casual Tableside? We’ve got your back.
Streamlined Processes: Smooth sailing from order to plate.
Standardized Service: Consistency is our middle name.
All-in-One Solution: From order entry to receipts, we cover it all.
Elevated Guest Experience: We set the stage; you get the applause.
Customer Loyalty: With our tools, they’ll be back for the encore!

Get everything you need - in one place

We do it all, and we do it to your specifications. Use your preferred POS, payment processor, labor management solution, and everything else you need to keep your business running smoothly. We’ll order equipment for you, configure it, ship it, roll it out, and service it.

Designed to support your growth - and grow with you

Unlike other solutions, ours are designed to scale with and grow your business. We specialize in building custom solutions for mid-market and enterprise businesses. In fact, it’s in our name: Custom Business Solutions.

what makes us different

The features we live by

Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Coursing

This helps the kitchen staff know the sequence in which to prepare and send out dishes. It ensures that appetizers come out before mains, and desserts come out last, for instance.

Wine and Beverage Management

If the restaurant has an extensive wine or beverage list, NorthStar's integrated bin system can help servers make recommendations, track inventory in real-time, and ensure accurate pricing.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Split or Combine Checks

Guests often prefer separate checks, especially in larger groups. An easy-to-use split bill feature ensures that the process is smooth and error-free.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Offline Mode

If the internet goes down, NorthStar will be able to accept payments and then sync once it's back online.

“The NorthStar product is unlike anything on the market today. With its five integrated ordering modes all controlled from one online database, it maximizes the flexibility of the technology and allows us to capture more sales in more places more often.”

Restaurant POS/IT Consultant

“The NorthStar team is incredibly attentive to my business’s needs. As we’ve grown and added additional units, our needs have evolved and the team at NorthStar has been there every step of the way.”

Co-Owner and Executive Chef

"We want to be the best at barbecue and leave the technology to the experts, like CBS. NorthStar is helping improve our speed of service with quicker processing through the lines. We believe NorthStar is an investment that will help us keep our personal touch of service and provide an even better service for our high-volume locations."

Chief Operating Officer

Frequently Asked Questions

Is NorthStar designed for table service restaurants?

NorthStar is purpose-built for restaurants by experts who have lived and breathed the restaurant industry. Our solutions are designed for modern table service restaurants and include multiple ways to order so that you can stay flexible.

What tableside ordering options are available?

With NorthStar’s Ordering solution, you get 5 ways to order in one: website, mobile, kiosk, tabletop, and traditional POS. In the same restaurant, a server can pick up a tablet and take it to the table or enter orders at a POS station, while customers at the bar can order for themselves straight from a kiosk. Guests at home can order straight from their computer or mobile device.

Does NorthStar benefit fine dining restaurants?

NorthStar is intuitive and fast, which means your servers are freed up to deliver the outstanding service your guests expect from your fine dining establishment.

Plus, the sleek footprint of NorthStar’s POS system gives your wait staff the added efficiency and accuracy of an industry-leading POS without cramping your style. NorthStar’s polished design blends right into the carefully crafted ambiance of fine dining restaurants.

How does NorthStar improve table service?

NorthStar improves table service in many ways. Two of the ways in which NorthStar stands out are suggested up-sells and timing.

With suggested up-sells, NorthStar’s POS turns waitstaff into well-versed pairing enthusiasts. With the touch of a button, servers can see recommended wine and beer to match the guest’s meal. This also means that waitstaff are easier to train and get up to speed.

NorthStar knows exactly how long it takes to prepare each item on the menu. When an order is put in, it automatically sends items to the kitchen based on how long it will take to prepare so that every part of the order is ready as quickly as possible.

How does NorthStar improve my restaurant's bottom line?

NorthStar helps you save time, money, and effort with automated reporting, cost management, and AI-powered insights. Because you can connect data from tools you already use, you can run your table service restaurant your way.