How Does Restaurant POS Software Work?

There are many different options when it comes to restaurant point of sale (POS) systems. At NorthStar, we specialize in providing our customers with a range of different restaurant management system options based on their needs.

Unfortunately, many restaurant owners and managers find out too late that trying to use different technologies from various providers of restaurant management systems often leads to signficant challenges and increased costs. Choosing our modern POS system gives you everything needed in POS, tableside, kiosk, web, and mobile ordering and payment options.

Understanding the Process

It is important to understand how a restaurant POS system and software works. We create simple-to-use and integrated systems that are exceptionally user-friendly, allowing for a wide range of controls and capabilities from each connected device.

The basics include the software part of the system and the hardware components. The hardware components can range from tableside ordering and payment terminals to tablets that allow wait staff to enter customer orders tableside. There are also kiosks that enable customers to enter orders and process payments, among other services, get information on specials, and even use loyalty programs, coupons, or other promotional options.

The software provides the option to use your website for online ordering or web ordering and orders through mobile devices. This provides 24/7/365 access to your menu, complete with images, prices, location, maps, and even allows for secure payment without the need for staff to be involved.

Additional Features

Our restaurant point of sale solutions offer a complete restaurant management system. These software systems include inventory management, loyalty program management, gift cards, alternative pricing, membership accounts, and even restaurant floor plans with table lists or numbers.

Managers will appreciate the real-time information on orders, inventory levels, and the ability to change the menu or pricing through a centralized, secure dashboard. With information going directly from the customer or the server to the kitchen, the restaurant is more efficient. Table turnover rates can be increased by avoiding delays and bottlenecks that are common when orders have to be placed at a centralized computer or location.

To find out more about NorthStar restaurant management systems and POS solutions, call us today at 800-551-7674 or send us a message online.

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Free Point of Sale

The Hidden Costs of Free Point of Sale Hardware

In the competitive world of point of sale (POS) systems, the promise of free hardware can be tempting. However, it’s crucial to look beyond the surface. Free hardware often comes with hidden costs, such as higher software fees, increased payment processing rates, and long-term contracts that can lock you into paying more over time. For instance, while one provider might offer free hardware, they could charge significantly more for their software, quickly eroding any initial savings. Similarly, higher payment processing rates can add up, especially for high-volume businesses, leading to substantial additional costs each year. Understanding these hidden expenses is essential for making an informed decision and choosing a POS provider that truly offers value without surprises.

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Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.