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IMPROVED GUEST EXPERIENCE FOR JOHNNY CARINO’S WITH INTEGRATION OF MIRUS REPORTING SOFTWARE WITH CBS NORTHSTAR POS

Mirus and Custom Business Solutions have teamed up to provide Fired Up, Inc.’s Johnny Carino’s restaurant with an integrated system that combines Mirus’ reporting modules and NorthStar Order Entry point-of-sale system.

The partnership was developed to assist Johnny Carino’s improve the guest experience with a NorthStar mobile ordering solution while maintaining the reporting capabilities of Mirus. The integration allows the Johnny Carino’s to continuously monitor daily POS activity to identity profit-building opportunities throughout the day.

“The ability to have our business intelligence tool speak directly and seamlessly to our POS system is no longer a luxury, but a necessity. Mirus and NorthStar helped us achieve just that. The process of integrating these systems was smooth and completed on time,” said Rick Baker, Director of Operation Services for Fired Up, Inc. “As a company, we are stronger and more agile with our new reporting capabilities.”

“Multi-unit operators like Carino’s are continually searching for tools to give them an advantage. The process of integrating these tools should not be a hassle. That’s why we give our clients the freedom to choose the solutions that serve them best. We are thrilled that the Johnny Carino’s team brought CBS and Mirus together,” Dave Bennett, CEO of Mirus Restaurant Solutions.

“The Mirus system helps Johnny Carino’s turn the NorthStar POS data into sales dollars. This is the ultimate goal of technology for every restaurant operator. We’re pleased to be part of Johnny Carino’s technology team with Mirus,” added Art Julian, CEO of Custom Business Solutions.

Fired Up, Inc.

Fired Up, Inc. operates and franchises 100 authentic Italian casual dining restaurants that serve flavorful original dishes with Italian hospitality.

For more information, visit www.carinos.com

About Mirus

Mirus provides decision makers across operations, finance and marketing with actionable intelligence. Our analytic solutions leverage data to measure and improve restaurant performance. Headquartered in Houston, Texas, Mirus is a recognized leader in restaurant performance management.

For more information, visit www.mirus.com

About Custom Business Solutions

Since 1994, the advanced software solutions offered by Custom Business Solutions have helped numerous hospitality professionals to operate their businesses more profitably. Restaurant operators and their guests have benefited from CBS’s NorthStar suite of products that enhance the dining experiences. CBS also offers a range of support services such as after-hours help desk capabilities. Custom Business Solutions, Inc. is headquartered in Irvine, CA with offices throughout the Western United States.

For more information, visit www.cbsnorthstar.com

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Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.