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NorthStar Kiosk

A self-service kiosk for restaurants and grocery foodservice.

Guests order and pay on their own. The order lands in NorthStar Order Entry like any other ticket, and the menu, prices and reports come from the same back office as your POS.

How a kiosk order moves through NorthStar
  1. Guest orders at the kioskBrowses the menu, adds items and pays by card or phone.
  2. Order lands in Order EntrySame check flow as the counter, no retyping.
  3. Kitchen gets the ticketStraight to the kitchen, like every other order.
  4. Sales show in your reportsKiosk sales sit next to every other channel.

NorthStar Kiosk runs at

  • Food 4 Less
  • Rancho San Miguel Markets
  • Farmers Fresh
Since 1994Family owned
10,000+operators on NorthStar
Around the clockin-house support

What it is

What is a self-service kiosk for restaurants?

It's a touchscreen where guests build their own order and pay without waiting for a cashier. NorthStar Kiosk is a module of NorthStar Order Entry, so it isn't a separate system to set up and reconcile. It sells from the menu you already manage, sends orders to the kitchen with everything else, and reports in the same place.

At the counter

A countertop kiosk beside the register gives the line a second place to order, so a rush doesn't stack up behind one cashier.

In the lobby or the aisle

A floor-stand kiosk takes pre-orders while guests wait, or takes orders at a grocery foodservice counter while shoppers keep moving.

What it does

What does a self-service kiosk do for guests and for your team?

For guests

  • Order at their own pace, with the full menu and every modifier in front of them
  • Pay by credit card, debit card or phone
  • Pre-order from the lobby while they wait
  • Join your loyalty program at checkout

For your team

  • Staff freed from the register for food, drinks and the guest in front of them
  • Add-on prompts on every order, every time
  • Orders go straight to the kitchen, with nothing to rekey
  • Pricing, images and screens managed in one place, for every location
  • Idle screens carry your brand and your promotions

Hardware

Which kiosk hardware does NorthStar support?

Two formats, both sourced, staged and supported by NorthStar, so the kiosk arrives ready to plug in and the same help desk answers for it as for your POS.

Countertop kiosk

Elo touchscreen on a countertop stand. Fits beside a register, on a pickup shelf or at the end of a deli counter.

Floor-stand kiosk

Elo touchscreen on a floor stand. Built for lobbies, entrances and store aisles, wherever there's room for a line.

How NorthStar sources and stages hardware

Getting started

How do you add a kiosk to your restaurant?

1

Talk through your floor

We start with a call about your space, your peaks and where a kiosk would take pressure off.

2

Pick the format

Countertop, floor stand or a mix, and how many per location.

3

Configure and stage

The kiosk sells from your NorthStar menu. We set up the screens and stage the hardware before it ships.

4

Go live

Plug it in and open it to guests. Our help desk answers around the clock.

FAQ

Self-service kiosk questions, answered

Does NorthStar Kiosk work with my NorthStar POS?
Yes. NorthStar Kiosk is a module of NorthStar Order Entry, not a separate system. It sells from the menu and prices you already manage in the NorthStar back office, kiosk orders go to the kitchen like any other ticket, and kiosk sales show up in the same reports as the counter, the dining room and online orders.
What payment types does a self-service kiosk take?
Guests can pay by credit card, debit card or a mobile wallet on their phone, right at the kiosk, so nobody has to walk back to the register to settle up. Talk to us about your processor when we scope the kiosk, since NorthStar keeps processing open rather than locking you into ours.
Can the kiosk screens match my brand?
Yes. The kiosk carries your logo, colors and food photography, and you manage pricing, images and screens from one place for every location. When nobody is ordering, the screen works as in-store signage for your brand and your current promotions, so the hardware earns its spot on the counter all day.
Is a self-service kiosk right for my operation?
It fits best where lines build at the register: quick service and fast casual counters, food halls, lobbies where guests wait for a table, and grocery foodservice counters. It is a weaker fit for full table service where a server takes every order, or for a small counter that rarely has more than one guest waiting.
Will a self-service kiosk replace my cashiers?
That isn't how most operators use it. A kiosk gives the line a second place to order, so cashiers spend less time keying orders and more time on food, drinks and the guest in front of them. Many guests still want a person at the register, and the counter and kiosk run on the same NorthStar system.
How much does a self-service kiosk cost?
It depends on how many kiosks you need per location, countertop or floor stand, and whether you buy the hardware or run it as a service. The kiosk software is a module of NorthStar Order Entry. NorthStar quotes kiosks for your operation rather than publishing one price. Request pricing and we'll scope it with you.

Last updated: 22 October 2026

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