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Partnership Pushes Cloud Based Management Software

For restaurant operators, safely collecting data at the point of sale and leveraging that data for increased profitability are vital for competing in today’s restaurant landscape.

Together, Custom Business Solutions’ NorthStar Order Entry and Restaurant Magic’s Data Central offer a cloud-based management solution to deliver the needed security and analytics to help restaurant operators of all service models.

NorthStar Order Entry, the original iPad ordering system, safely manages guest transactions with the added benefit of collecting robust check details. Data Central’s real time back end analytics leverage that data to give the operator a clear picture of their business and areas of opportunity. Both systems are easy to install, easy to learn, and promote service improvements.

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Part 4 – The Lie: “Our Staff Won’t Adapt to New Technology”

A common concern among restaurant owners and managers is the belief that their staff won’t adapt to new technology. While change can be challenging, underestimating your team’s ability to learn and grow can hold your business back. Here’s why investing in modern technology and trusting your staff to adapt is essential for your restaurant’s success.

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Part 3 – The Lie: “We’ll Upgrade Our Technology When Things Slow Down”

The promise of upgrading technology “when things slow down” is a common refrain. While it may seem logical to wait for a quieter period, the reality is that there’s never a perfect time to upgrade. Delaying can result in missed opportunities that could significantly enhance your operations. Here’s why you should proactively embrace new technology now.

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Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.