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Free Point of Sale
Articles

The Hidden Costs of Free Point of Sale Hardware

In the competitive world of point of sale (POS) systems, the promise of free hardware can be tempting. However, it’s crucial to look beyond the surface. Free hardware often comes with hidden costs, such as higher software fees, increased payment processing rates, and long-term contracts that can lock you into paying more over time. For instance, while one provider might offer free hardware, they could charge significantly more for their software, quickly eroding any initial savings. Similarly, higher payment processing rates can add up, especially for high-volume businesses, leading to substantial additional costs each year. Understanding these hidden expenses is essential for making an informed decision and choosing a POS provider that truly offers value without surprises.

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Datacap with NorthStar
News & Events

CBS NorthStar Partners With Datacap To Reform Payment Processing

CBS NorthStar, a leader in technology solutions for business management, has partnered with Datacap Systems, an expert in omnichannel payments, to offer innovative, flexible payment solutions under the “Any Payment, Any Place, Any Processor” initiative. This partnership combines CBS NorthStar’s industry experience with Datacap’s technological expertise, featuring universal payments integration and OS-agnostic solutions to enhance payment flexibility and address evolving client needs, positioning CBS NorthStar for future success and improved customer satisfaction.

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PCI-DSS-4
Articles

What’s Changing with PCI DSS v4?

Transitioning to PCI DSS v4.0 is crucial for securing payment data. This guide outlines understanding changes, conducting gap analyses, team training, updating compliance plans, and vendor engagement. Leveraging PCI SSC resources is key. Compliance is ongoing—regularly review security practices to stay ahead in a dynamic digital landscape.

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CBS NorthStar Support
News & Events

35 Seconds in 2024: Lightning-Fast Technical Support at CBS NorthStar

Imagine getting ahold of a real person in just 35 seconds. That’s right, during the first week of the New Year, our average speed of answer for phone-based technical support was an astonishing 35 seconds. When you call us, you won’t encounter chatbots or phone trees; you’ll connect with a real, live, and highly capable human ready to provide real solutions.

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Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.