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The Benefits Of A Customized Point Of Sale (POS) System

In the restaurant industry, standing out from the competition is essential for success and growth. Just as each restaurant, fast food chain, café, bar, takeout service, and fine dining restaurant is different, we think their POS system should also be different. This difference allows the specific restaurant to improve the customer experience by offering the services the customer expects. It is not reasonable to expect a fast food restaurant to have the same needs for ordering and payment as the dining facility on a cruise ship or a 5-star fine dining establishment. We create customized systems for each of our customers.

The options to customize a POS system are not standard from many providers. At NorthStar, we provide our customers with fully customized solutions that work for their guests, employees, and the management team.

Customized Ordering

NorthStar provides our customers with the option to consider all types of ordering options. This includes table kiosks, tablets, mobile devices, mobile apps, and websites, as well as traditional tableside ordering.

Customized Reporting

As a restaurant manager, having access to data at your fingertips allows for more effective planning and decision-making. We can create the reports you need to get a clear picture of all aspects of the restaurant’s operation.

Customized Integrations

There are several integrations used across the restaurant industry. NorthStar Order Entry integrates with these various systems, providing a streamlined and efficient operation for all aspects of your business.

To see a live demo or to find out more, call us at 800.551.7674 or fill out this form.

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Speedy Order Processing

Experience seamless transactions with an interface crafted for speed. With NorthStar POS, minimal taps translate to quicker turnarounds.

Mobile POS Capabilities

Equip staff with mobile devices to take orders directly from customers in line or even before they reach the counter, speeding up the entire process.

Integrated Online Ordering

Allows customers to see the order being inputted, which can reduce errors and increase transparency.

Customization and Modifiers

Embrace the essence of fast-casual with our intuitive customization feature. From salads to sandwiches, NorthStar POS accommodates detailed modifiers with ease, ensuring the kitchen gets the right message every time.

Digital Menu Boards Integration

Easily update and synchronize your digital menu displays directly from NorthStar. This allows for dynamic pricing, highlighting specials, or featuring limited-time offers without the need for separate systems.

Integrated Upselling Suggestions

Based on the items selected by the guests, NorthStar can provide servers with real-time suggestions for upselling complementary dishes, drinks, or desserts. This not only boosts sales but can also enhance the overall dining experience for guests.

Allergy and Dietary Restrictions

Accommodate allergy and dietary preference by enabling servers to assign orders by seat numbers.

Contactless Payment Options

In the evolving landscape of dining, offering contactless payments — such as tap-and-go cards, digital wallets, or QR code payments — can enhance the checkout experience by offering speed and safety.

Drive-Thru Management

For QSRs with drive-thru service, specialized features can streamline the ordering process, enhance communication between NorthStar and kitchen, and track drive-thru-specific metrics.